Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.
The RoleThis role administers, supports, and improves Microsoft 365 productivity services in Lumen's commercial and government tenants, including SharePoint Online, OneDrive, Microsoft Teams, Microsoft Stream, Forms, Viva, and related collaboration services. The position supports defined projects, resolves end-user and operational issues, and partners with business and technical teams to deliver secure, reliable, and scalable productivity solutions. The role also maintains business solutions using the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Copilot Studio, and assists users to integrate those solutions with Microsoft 365 services where appropriate.
LocationThis role is designated as a fully remote position within the United States.
The Main Responsibilities- Assist in the support of Microsoft 365 productivity services including SharePoint online, OneDrive, Microsoft Teams, Microsoft Stream, Viva.
- Assist in support of Power Platform development (Power Apps, Power Automate, Power BI, Fabric, Copilot Studio)
- Assist with development and support projects including AI Tools, CMMC compliance and assessment.
- Support end user development; teach, train and consult
- Develop solutions, document and build end user knowledge base content
What We Look For in a CandidateRequired Qualifications:- Major/Degree: Computer Science, Engineering, or similar technical degree.
- 5 years of experience with Microsoft Power Platform
- Microsoft 365 products and services: Strong understanding of the various products and services included in Microsoft 365 such as SharePoint, OneDrive, Teams.
- Power Platform: General knowledge and experience with the Power Platform, including Power Apps, Power Automate, Power BI, and Copilot Studio. Candidates should be able to design, develop, and maintain solutions using these tools.
- Collaboration and communication: Candidates should have strong collaboration and communication skills, as they will need to work closely with others to design, develop, and maintain solutions using Microsoft M365 and Power Platform.
- Excellent problem-solving and analytical skills with ability to work independently and as part of a team.
Preferred Qualifications:- PowerShell experience
- Relevant certifications, such as Microsoft Certified: Power Platform Developer Associate or Microsoft Certified: Power Platform Solution Architect Expert.
- Working knowledge of software development methodologies, standards, and coding best practices
CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Requisition #: 344154
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know.
We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.
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