Description - Fully onsite in Cincinnati - ServiceNow Architect Overview:
The ServiceNow Architect will be part of the Service Management Office (SMO) ServiceNow ITSM team providing technical leadership to mature Configuration Management Data Base (CMDB) on the ServiceNow platform. Responsible for design and implementation of CMDB solutions catering the needs of IT and business stakeholders across enterprise. Provides guidance on CMDB, Discovery, and Service Mapping best practices, new features, and integration procedures that will help address current challenges and enable new practices delivering value to the enterprise. Serves as CMDB consultant in working with ServiceNow Development, ITSM, ITAM, and other IT application teams providing research and solution support on CMDB integrations. Works with minimal supervision and is responsible for making an established range of decisions, while updating management on regular basis.
Job Responsibilities -What they will do
This role serves as the primary expert for ServiceNow CMDB design, development, and integrations, leading the CMDB roadmap and ensuring alignment with business goals and industry best practices. It provides technical leadership across ITSM, ITAM, Infrastructure, Security, and Application teams while developing and maintaining CMDB architecture, documentation, and data integrations with tools such as ServiceNow Discovery and SCCM. The position manages project plans, delivers demos and workshops for stakeholders, and oversees advanced CMDB administration, data quality, and governance. It also leads major CMDB initiatives from concept through completion, collaborates with Enterprise Architecture on Service Graph Connectors, participates in Architecture Review Board meetings, and ensures compliance with organizational standards while driving continuous improvement across the platform.
Top Skills DetailsServicenow,Itsm,ServiceNow Common Service Data Model
Additional Skills & QualificationsMust Haves
- Bachelor's degree in Information Systems, Computer Science, or equivalent experience
- 3-5 years (5 ideally) - Strong experience with CMDB design, Discovery, Service Mapping, and integrations
- Hands-on experience with MID Server setup and administration
- Solid background in ServiceNow administration (including some scripting) - scripting will not be something they'll be doing often, but they will need experience and know how
- Experience working effectively with cross-functional IT and business teams
Preferred Experience
Knowledge of ITIL processes; ITIL 4 certification preferred
Familiarity with CSDM, Change Management, and enterprise discovery tools (BigFix, SCCM, ServiceNow Discovery)
Experience in the financial or insurance industries is a plus
ServiceNow CMDB related micro certifications preferred (CMDB, CMDB Health, Discovery)
Job Type & LocationThis is a Contract to Hire position based out of Cincinnati, OH.
Pay and BenefitsThe pay range for this position is $65.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Cincinnati,OH.
Application DeadlineThis position is anticipated to close on Apr 30, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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