Board of Regents, University System of Georgia and by and on behalf of GA Tech

ServiceNow Solutions Architect Sr.

Atlanta, GA, US • Posted 22 hours ago • Updated 22 hours ago

Full Time

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

ServiceNow
ITSM
Leadership
Architect

Summary

The ServiceNow Solutions Architect will be a key member of the Digital Business Enablement team within the Office of Information Technology, collaborating with Program Leads, Executive Sponsors, and business stakeholders to design and deliver enterprise ServiceNow solutions across Human Resources, Finance, Administrative, and Technology Services. Solutions are expected to align with ServiceNow platform best practices, be scalable and sustainable, and support robust performance analytics to enable continuous improvement. This role also provides mentorship and technical guidance to ServiceNow product owners and developers within Digital Business and the Citizen Developer Program.

Leadership skills, including working with diverse groups collaboratively in gaining consensus; leadership specific to IT services and support units (help desks and public computing facilities, infrastructure, administrative, etc.); professional staff management; negotiating complex contracts

Preferred Educational Qualifications
Master''s degree in related discipline or equivalent, related experience.

Preferred Qualifications

Preferred Certifications

· ServiceNow Certified Master Architect (CMA) or ServiceNow Certified Technical Architect (CTA)

· ServiceNow Certified System Administrator

· ServiceNow Certified Application Developer

· ServiceNow Certified Implementation Specialist

Preferred Skills

· Proven experience architecting and implementing ServiceNow solutions across multiple product lines, including HR Service Delivery (HRSD), IT Service Management (ITSM), and Customer Service Management (CSM), within complex business environments; experience in Higher Education is a plus.

· Exceptional communication skills with demonstrated confidence in engaging executive level stakeholders, and the ability to translate complex technical concepts into clear, actionable business language.

· Expert knowledge of the Common Services Data Model (CSDM) and a proven ability to apply its concepts to real world operational and architectural scenarios.

· Experience working with Agile development teams and modern delivery practices.

· Strong organizational and time management skills, with a high level of professionalism and attention to detail.

· Self-motivated, adaptable, and able to work independently while contributing effectively within cross functional teams.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1533da
Position Id: 8929498
Posted 22 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

ServiceNow Manager

Atlanta, Georgia

•

Today

{"description": "ServiceNow Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 5/30/26. Work you'll do

Full-time

USD 144,200.00 - 265,600.00 per year

Senior ServiceNow Developer - Catalog, Custom Apps & Integrations

Atlanta, Georgia

•

Today

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce

Full-time

Implementation Specialist

Remote or Atlanta, Georgia

•

Today

job summary: We are seeking a ServiceNow Implementation Specialist to lead the technical delivery of HR Service Delivery or Customer Service Management solutions. This role requires a consultative expert capable of facilitating discovery workshops to gather customer requirements and translating them into scalable ServiceNow architectures. The ideal candidate holds a CIS-HRSD or CIS-CSM certification and possesses a strong technical foundation as a ServiceNow Certified System Administrator or Ce

Full-time

USD50 - USD60

Service Now Architect (no third party)

Atlanta, Georgia

•

Today

This is a senior level role designed for a ServiceNow Risk Management expert who not only delivers high quality solutions but also maintains strong awareness of ServiceNow''s product roadmap, upcoming IRM capabilities, and industry best practices. The individual will actively engage with ServiceNow product teams, stay ahead of platform innovations, and help assess how emerging features can strengthen our ERM capabilities. You will partner closely with business stakeholders, ServiceNow platform e

Easy Apply

Full-time

Depends on Experience

Search all similar jobs