Description Join a healthcare team where your work directly supports high-quality laboratory operations and a stronger patient experience. This role supports, maintains, and optimizes the laboratory components of an Electronic Health Record (EHR) system. You'll collaborate with clinical, operational, and technical teams to improve workflows, enhance reporting, and ensure reliable integration between laboratory systems, analyzers, and third-party applications. Ideal for someone with laboratory operations knowledge and experience working within Epic Beaker.
- Lead meetings, facilitate discovery sessions, and provide regular status updates.
- Analyze issues, recommend solutions, and manage incidents and change requests independently.
- Collaborate with IT and application teams on system builds, workflow optimization, and upgrade testing.
- Build and maintain Reporting Workbench reports; interpret data and provide actionable insights.
- Maintain documentation and perform application, integration, and validation testing with end users.
- Interpret Epic workflows and translate reporting needs into specific data requirements.
- Support third-party integrations, including analyzer interfaces and middleware updates.
- Maintain training environments, develop training materials, and provide end-user training and support.
Requirements - Bachelor's degree or equivalent healthcare experience required; Master's preferred.
- Medical Technologist or Medical Lab Technician certification preferred.
- Minimum 2 years of experience in a hospital or clinical setting desirable.
- Current Epic certification or ability to obtain within 9 months (Epic Beaker required).
- 2+ years of experience building, training, or supporting Epic modules preferred.
- Leadership or supervisory experience is a plus.
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