MAC Admin EUC MacBook & L2 Network Specialist

Job Title: Senior IT Support Engineer — MAC Admin / EUC (MacBook & L2 Network Specialist)

Location: Redwood City, CA (Hybrid — 3 days onsite)

Job Type: Contract

Experience: 5–7 years

Job Overview

Key Responsibilities

• Provision, update, and secure endpoints using enterprise MDM solutions (Jamf Pro, Kandji, Mosyle)
• Manage and troubleshoot Layer 2 switching environments including VLANs, STP, LACP, and trunking
• Resolve enterprise Wi-Fi issues, perform heat map audits, optimize RF performance, and manage 802.1X RADIUS authentication
• Maintain core local services: DHCP, DNS, IPAM, subnets, and office routing
• Administer office edge firewalls (Fortinet, Palo Alto Networks, Meraki MX) including NAT, port forwarding, and VPN connections

Required Skills

• macOS expertise: Shell scripting (Zsh/Bash), system configuration management, deep OS-level diagnostics
• L2 networking: TCP/IP, VLANs, STP, LACP, 802.11a/b/g/n/ac/ax wireless standards
• MDM platforms: Jamf Pro, Kandji, or Mosyle alongside IdPs such as Okta, Microsoft Entra ID, or Google Workspace
• Endpoint security: FileVault encryption, EDR software, OS compliance policies
• Firewall administration: Fortinet, Palo Alto Networks, Meraki MX; VPN (IPsec, OpenVPN, WireGuard)

Preferred Skills

• Apple Certified Support Professional (ACSP)
• Jamf Certified Admin
• CCNA or Network+ certification

Location & Work Model

Redwood City, CA — Hybrid (3 days onsite per week). Non-local candidates are welcome to apply.

Engagement Details

This is a contract engagement. Interested candidates should have a strong background in macOS endpoint management and enterprise network administration in fast-growing technical environments.