Mainframe Operator/ Incident Manager Level 1

Detroit, MI, US • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract W2
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Mainframe Operator
  • Incident Manager
  • Microsoft Teams
  • Graphical
  • Graphical Monitoring
  • Systems Tracking
  • IBM Mainframe
  • PRTG
  • Pingdom
  • Gold

Summary

Title: Mainframe Operator/ Incident Manager Level 1.

Location:  Waterford, MI.

Duration: 12 Months Contract.

 

Job Description:

One of our State Client is seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. This candidate will be responsible for quickly creating, escalating, triaging, and tracking customer technology-related incidents. May assist with the Review/Validation of Mainframe job control language.

 

*Applicants could be requested to work holidays, days, afternoons, and/or midnight shifts.

Minimum Requirements:

  • 4+ years of experience as an Incident Manager
  • 5+ years of experience with Microsoft Teams
  • Excellent communication skills (necessary to collaborate with IT staff, customers, and vendors).
  • Experience utilizing Graphical Monitoring Systems Tracking availability and status of Infrastructure Connectivity, Assets, and Services.
  • Experience in monitoring Mainframe Control Consoles, periodically checking system performance.
  • Perform deliveries as assigned and must be able to lift 50 pounds.

 

Environment:

  • Microsoft Teams
  • What’s Up Gold
  • Pingdom
  • PRTG
  • IBM Mainframe


Thank you for your time and I look forward to your reply today.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91130883
  • Position Id: 8946142
  • Posted 6 hours ago
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