Apply Now

Senior Desktop Support Technician - 506606

Virginia Beach, VA, US • Posted 12 hours ago • Updated 1 hour ago

Full Time

On-site

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Remote Support
Investments
Information Technology
Pivotal
Technical Support
Problem Solving
Conflict Resolution
Customer Support
Database
Laptop
Mobile Devices
Printers
Operating Systems
Network
Data Migration
Inventory
Management
Software Licensing
Policies and Procedures
Computer Hardware
DoD
Security Clearance
Help Desk

Summary

Delaware Nation Investments is seeking a highly qualified PC Technician for the Special Operation Command Information Technology Enterprise Contract (SITEC 3) Enterprise Operations and Maintenance (EOM). This role is located onsite at Joint Expeditionary Base Little Creek - Fort Story in Virginia Beach, VA.

The purpose of the SITEC III EOM Program is to provide USSOCOM with Operations and Maintenance (O&M) services to maintain uninterrupted IT functionality across the globe. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the J6 organization, and ultimately the end-user.

Responsibilities:

Troubleshooting and proactively resolving technical issues.
Responding to requests for technical support.
Providing technical problem solving for customer support of database.
Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
Installing and configuring application and operating system software and upgrades.
Troubleshooting and repairing hardware and network connectivity issues.
Removing old equipment and performing data migration to new machines.
Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
Analyzing and making recommendations for hardware and software standardization.
Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.

Requirements

BS degree with 2 years experience, AA degree with 4 years experience, or HS Diploma with 6 years experience.
A DoD TS/SCI clearance is required.
At least 1 year of previous experience working as a PC Tech or Help Desk.
DoDD 8570.01-M IAT II certification is required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91088518
Position Id: 9a62c8ade8bea9313d6abb59fd7d936e
Posted 12 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Desktop Support Technician

Norfolk, Virginia

•

Today

More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by f

Full-time

USD 26.00 - 33.00 per hour

Desktop Support Technician

Norfolk, Virginia

•

Today

Full-time

USD 24.00 - 27.00 per hour

IT Support Analyst

No location provided

•

Today

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sam

Full-time

Compensation information provided in the description

Associate IT Support Technician

No location provided

•

Today

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for installing, maintaining, and troubleshooting PC hardware and peripheral components. Installs and verifies correct operation of software packages, including operating systems and typical office programs. Provides train

Full-time

Search all similar jobs

More jobs at DNI Delaware Nation Industries in Virginia Beach, VA