Maintenance Director

Maintenance Director (Field-Focused Leadership Role)

The Maintenance Director is a hands-on, field-first leader responsible for driving equipment uptime, wash quality, and team capability across a region.

This role is built around:

• 40% Training & Development
• 40% Hands-On Maintenance
• 20% Strategy & Planning

This is not a desk job. You will spend the majority of your time in the field?working on equipment, developing your team, and improving how maintenance gets done.

What You?ll Own

Training & Team Development (40%)

• Lead from the field by training techs in real-time on equipment, troubleshooting, and best practices
• Build capability across your team?turn average techs into strong performers
• Partner with Operations to train site teams on preventative maintenance and basic troubleshooting
• Reinforce standards through hands-on coaching, not just meetings
• Help develop and improve training programs that actually stick

Hands-On Maintenance & Field Execution (40%)

• Work directly on equipment alongside your team?diagnosing and fixing issues in real time
• Troubleshoot mechanical, electrical, pneumatic, and chemical systems
• Drive maximum uptime and wash quality across all sites
• Identify root causes of recurring issues and implement permanent fixes
• Set the standard for urgency, quality, and execution in the field

Strategy & Planning (20%)

• Build simple, effective preventative maintenance routines that reduce downtime
• Use tools like MaintainX to support execution, tracking, and accountability
• Prioritize resources, parts, and labor across your region
• Partner with leadership on improvements that drive efficiency and ROI
• Continuously look for ways to improve systems, not just fix problems

Operations Partnership

• Work closely with General Managers and Operations Leaders to keep sites running at peak performance
• Prioritize repairs that directly impact the guest experience
• Ensure alignment between maintenance and operations?one team, one wash

Safety & Accountability

• Lead safety from the front?proper procedures, PPE, and clean work environments
• Identify risks early and take action immediately
• Ensure compliance with all company and regulatory standards

What We?re Looking For

• Strong mechanical and electrical troubleshooting experience (industrial, automotive, or similar)
• Proven ability to train and develop others in the field
• Comfortable working with your hands, tools, and equipment daily
• Experience with conveyors, pumps, motors, hydraulics, or similar systems preferred
• High ownership mindset?you take action and solve problems quickly
• Able to balance execution, people development, and planning without overcomplicating things

What Success Looks Like

• Equipment is running consistently with minimal downtime
• Your team is stronger, more capable, and improving week over week
• Sites deliver a clean, dry, and shiny car?every time

• Proven leadership skills to inspire, mentor, and guide high-performing teams.
• Strong analytical and problem-solving capabilities to identify growth opportunities.
• Customer-centric mindset with a friendly, approachable demeanor.
• Proficiency in operational tools like Tableau, JOLT, Jaggaer, and Maintain-X.
• Ability to prioritize and manage multiple tasks efficiently while maintaining attention to detail.
• Leadership roles require a minimum of 48 hours per week, including Fridays and Saturdays, and occasional Sundays.
• Flexibility is essential outside of our operating hours and during peak periods, holidays, and promotional events.