Microsoft Copilot SME GCC High

Title: Microsoft Copilot SME GCC High

We are seeking a Microsoft Copilot Subject Matter Expert (SME) with hands-on experience in Microsoft 365 GCC High and developing Copilot-based agents and automated workflows. This role will focus on building secure, practical agents that support executive scheduling, meeting preparation, and post-meeting follow-up.

Key Responsibilities

• Design and develop Copilot agents within Microsoft 365 GCC High.
• Build agents for calendar management, including:
• Meeting coordination and scheduling
• Rescheduling and conflict resolution
• Identifying mutual availability
• Managing focus time, transition time, and scheduling preferences
• Evaluating meeting requests and recommending accept, decline, delegate, or reschedule actions
• Automating routine calendar actions within defined business rules
• Escalating decisions that require executive judgment
• Develop meeting preparation agents that:
• Summarize relevant emails, documents, prior meetings, and other authorized information
• Identify key topics, decisions, open issues, and previous commitments
• Produce concise meeting briefs
• Develop post-meeting agents that:
• Summarize meetings and key decisions
• Identify commitments, action items, owners, and follow-ups
• Track outstanding actions and prepare follow-up communications
• Integrate Copilot solutions with Outlook, Exchange Online, Microsoft Graph, Power Automate, Teams, and SharePoint as appropriate.
• Ensure solutions comply with GCC High security, identity, governance, and data-protection requirements.

Required Qualifications

• Hands-on experience with Microsoft 365 Copilot and/or Copilot Studio.
• Experience developing solutions in Microsoft 365 GCC High.
• Strong experience with Power Automate and Microsoft Power Platform.
• Experience integrating with Outlook/Exchange calendars and Microsoft Graph APIs.
• Experience building AI agents, workflows, or intelligent automation solutions.
• Experience designing human-in-the-loop approval and escalation workflows.
• Strong understanding of generative AI, prompting, grounding, orchestration, and agent design.

• Experience with Microsoft Graph calendar and scheduling APIs.
• Experience with Microsoft Purview, Teams, SharePoint, Dataverse, or custom connectors.