Oracle Fusion Service Cloud Consultant at San Jose, CA - Locals only

San Jose, CA, US • Posted 2 days ago • Updated 2 days ago

Contract W2

Contract Corp To Corp

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Depends on Experience

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Job Details

Skills

CRM
Oracle Service Cloud (Fusion

Summary

Job Title: Oracle Fusion Service Cloud Consultant

Location: San Jose, CA or Should be available in PST / MST location.(Client need support in PST hours)

Job Type: Contract

Required Skills

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments

Preferred Skills:

Oracle certifications (e.g., Oracle B2C Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10457941
Position Id: 8877645
Posted 2 days ago

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Oracle Fusion Service Cloud Consultant at San Jose, CA - Locals only

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Job Details

Skills

Summary

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