Strivector
Strivector

IT Help Desk Technician

Farmington Hills, MI, US • Posted 1 day ago • Updated 6 hours ago
Contract W2
9 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • PC Imaging
  • User Account Management
  • M365

Summary

Title:  Help Desk Technician

Location: Farmington Hills, Michigan - Onsite

Position Type: Long Term Contract

 

Job Description :

We are looking for an experienced IT Help Desk Level 2 self-starter that has a passion for delivering a great customer experience.

Mandatory Skills and Experience

  • 3+ Years experience on Level 1 and Level 2 Service Desk tickets
  • 3+ Years experience in User Account Management
  • 2-3 Years experience with M365
  • Have experience in imaging pc’s, desktops, macs, and laptops
  • Some experience on minor Laptop repairs is a plus
    • Including replacing broken screens, keyboards
  • Experience with Service Now (or other similar tool) a big-plus
  • Having experience with Group Policy is a plus
  • Passionate about delivering a great custom support experience
  • Able to successfully Mult-task and Prioritize work
  • Be able to work occasional night hours and infrequent weekend hours
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10482237
  • Position Id: 9116246
  • Posted 1 day ago
Contact the job poster
MG

Mohammed Ghouse

Recruiter @ Strivector

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