Senior Hardware/Software Technician

Washington, DC, US • Posted 60+ days ago • Updated 1 hour ago

Full Time

On-site

Chenega MIOS

Fitment

Dice Job Match Score™

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Job Details

Skills

Embedded Systems
Military
Aerospace
Laptop
iPhone
Virtual Private Network
Microsoft Windows
Microsoft Office
SSP
Collaboration
Network
Cyber Security
Mentorship
Critical Thinking
Conflict Resolution
Problem Solving
ROOT
Resource Allocation
Risk Assessment
Documentation
Auditing
Reporting
Decision-making
Management
Procurement
Computer Hardware
Budget
Technical Support
CompTIA
Network+
Security+
Security Clearance
IT Infrastructure
Professional Development
MEAN Stack
Microsoft Excel
Corporate Social Responsibility
FOCUS
Leadership
Recruiting
Research

Summary

Senior Hardware/Software Technician

Washington, DC Join our Talent Network

Senior Hardware/Software Technician

Washington, DC

C-CDAS-24-014

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.

TheSenior Hardware/Software Technician supports monitors, tests, and troubleshoots hardware and software problems with the SSP network.

Duties and Responsibilities:

Recommend and schedule repairs.
Provide end-user support for all SSP network-based applications.
Install and configure workstations, laptops, and iPhones.
Troubleshoot VPN issues with SSP-furnished equipment.
Provide Windows operating system support - Windows 10 installation, patching, troubleshooting, and deployment.
Research and troubleshoot issues with Microsoft Office 2010/2013/2016.
Install and troubleshoot issues with a variety of SSP-specific developed and 3rd party software.
Collaborate with other onsite contractors to manage and contain network spillages.
Work with the SPCIO office to prepare for IT Accreditation and cyber security inspections.
Provide guidance and mentorship to junior technicians or IT staff.
Independently diagnose and resolve complex hardware and software issues.
Use critical thinking and problem-solving skills to determine the root causes and implement effective solutions.
Plan and manage IT projects independently, including resource allocation, timelines, and risk assessment, to ensure successful project completion.
Independently maintain comprehensive records and documentation of IT configurations, changes, and incidents. Use this information for auditing, reporting, and decision-making purposes.
Manage IT budgets and make decisions regarding expenditures, including procurement of hardware and software licenses, within budget constraints.
Other duties as assigned.

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
Associate degree or bachelor's degree (preferred) from an accredited institution.
High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree.
5+ years of IT systems support experience.
IT certifications: CompTIA Certification A+, Network+ or Security+.
Secret clearance required.

Knowledge, Skills, and Abilities:
Ability to make informed and independent decisions that impact the efficiency, security, and functionality of the technology infrastructure.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News-

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site -

Glassdoor -_IE369514.11,23.htm

LinkedIn -

Facebook -

Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at . If you are having technical issues or need an accommodation, please e-mail us Every effort will be made to respond within 24 business hours.

( . Native preference under PL 93-638. Drug-free workplace.

We participate in the E-Verify Employment Verification Program ( .

Join our Talent Network

Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90973598
Position Id: 16347636
Posted 30+ days ago

Company Info

About Chenega MIOS

Founded in 2010 and headquartered in Lorton, Virginia, Chenega MIOS is a shared services division of Chenega Corporation. With its collective companies, MIOS provides premier services to federal and commercial customers throughout the world.

Optimized by shared services to provide innovative solutions in support of federal and commercial customers. Focused on preserving the Chenega culture by establishing economic and educational empowerment and perpetuating cultural pride and self-determination.

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