"GenAI Product Analyst" - Charlotte NC (Hybrid 3 days onsite)

Role: GenAI Product Analyst

Locations: Charlotte NC (Hybrid 3 days onsite)

Duration: 12+ Months

Job Description:

GenAI Product Analyst

Your responsibilities include:

• Performing product performance baselining, articulating OKR s and establishing product goals in relation to current performance.
• Advocating for customer needs in defining innovative digital solutions and product vision that drive business value
• Conduct research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development.
• Driving prioritization of product features for future releases of one or multiple delivery teams based on commercial, user and strategic priorities. Maintaining supporting documentation (e.g. feature lists, user stories, roadmaps).
• Providing insights and driving quant & qual analyzing on emerging trends in technology, products, markets and competitors to inform the product direction, priorities & roadmap.
• Acting as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions.
• Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
• Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
• Leading the development of business cases, operating plans, and proposals for new initiatives
• Communicate & monitor progress including regular KPI reporting

What is needed to be successful:

• Experience launching data-driven digital products (or feature releases) & articulating product vision and alignment with strategic goals.
• Track record conducting field / user research to validate user goals, frictions and behaviors. Experience using this data to inform feature prioritization in line with user needs, commercial and strategic priorities that drive value.
• Good understanding of LEAN and design thinking methodologies.
• Experience analyzing market and industry trends and conducting competitor analysis to inform product direction. Experience with appropriate analytics tools and methods required for analysis.
• You have supported or led sprint planning, developed epics & user stories and managed product backlog
• You are collaborative and have experience working with cross-functional product teams. You have experience with agile /scrum development methodologies
• Ability to excel in a fast-paced, service-oriented environment through excellent time management skills
• You are self-motivated with a strong capacity for independent initiative and creative problem-solving
• You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives
• You have experience in P&C insurance (4+ yrs)
• You are passionate about innovation and new technologies, specifically within AI & GenAI