CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
The Community Services (CS) division of the Texas Health and Human Services Commission (HHSC) is looking for a highly motivated individual to be an integral part of transforming the Texas No Wrong Door system towards a modernized and efficient system of referrals. The Texas No Wrong Door system is a network of "front doors" that coordinate access to long-term services and supports (LTSS) offered by state and local organizations through a person-centered approach.
This position reports directly to the Director of the Office of Aging Services Coordination. The individual performs highly complex (senior-level) business analysis work involving: creating and executing a plan for secret shoppers to interact with the NWD system to identify strengths and gaps in receiving an appropriate referral for LTSS; working closely with business stakeholders to elicit, document, and analyze business requirements and user needs for an interoperable system of referrals between "doors"; reviewing and assessing existing business processes to identify trends, issues, and opportunities for improvement; and assessing potential solutions and making recommendations to improve the quality of IT solutions to meet business needs. Additionally, the position performs a liaison function connecting program areas, internal and external stakeholders, subject matter experts, and the IT department to identify stakeholder and end user business requirements and to coordinate the automation of new or improved existing IT systems to improve business operations.
The successful candidate will have strong analytical and problem-solving skills and excellent communication and interpersonal abilities. Additionally, experience with government regulations and processes is preferred.
Mandatory Skills:
- Skilled in eliciting business and technical requirements 8 years
- Skilled in communicating complex design and technical issues, as well as writing business cases and planning documents 8 years
- Skilled in effective verbal and written communication and presentation skills- 8 years
- Skilled in gathering input, formulating a plan, and carrying it to fruition- 8 years
- Skilled in providing exceptional follow-through and customer-service- 8 years
Desirable Skills:
- Experience with government regulations and processes- 1 years
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