Service Delivery Manager – Infrastructure & AWS Cloud

Title: Network Service Delivery Manager Location: Mountain View, California (Onsite) The Network Service Delivery Manageris responsible forend-to-end delivery governance of network and security services at the customer location, ensuring adherence to SLAs, operational excellence, and customer satisfaction. The role acts as thesingle point of accountability (SPOC)between the client, onsite teams, offshore delivery units, and third-party vendors, driving stable operations, incident resolution, and

Job Description :- The Network Service Delivery Manageris responsible forend-to-end delivery governance of network and security services at the customer location, ensuring adherence to SLAs, operational excellence, and customer satisfaction. The role acts as thesingle point of accountability (SPOC)between the client, onsite teams, offshore delivery units, and third-party vendors, driving stable operations, incident resolution, and continuous service improvement. Key Responsibilities 1. Service D

Job Title: ServiceNow Delivery Manager AWS/Infra Location: Redwood City, CA (4 days onsite per week) Job Type: Full Time Experience: 5+ years Job OverviewKey ResponsibilitiesManage infrastructure and AWS cloud environmentsCoordinate effectively between onsite and offshore teamsEnsure timely delivery, quality outcomes, and stakeholder satisfactionDrive governance, reporting, and issue/risk management practicesRequired SkillsStrong experience in ServiceNow delivery managementSolid background in I

Since 1989, Scalence / Artech has been helping clients solve complex technology challenges by developing innovative environments, applications, and tools. We build and maintain essential systems through experienced teams who deliver excellence in implementation, enhancement, and ongoing operations. If you re ready to do something big and innovative, stretch your creative and strategic muscles, and work on impactful issues with a global high-tech customer this is your opportunity. Job Title: Se