Technology Lead II - Machine Learning (US)

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$86,840 - $130,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Technology Solutions
Job Description:

The Technology Lead II provides Technology Delivery leadership to small or mid-sized projects or workstreams across the organization, in alignment with the PPDOM (Project and Program Delivery Operating Model). The role is also accountable for end-to-end technology product roadmap delivery and leadership across all impacted technology areas, including design, development, testing & deployment and where possible, leveraging testing automation and continuous integration/deployment.

Depth & Scope:

• Provides technology delivery leadership on initiatives of small-medium sizes and complexities, working in partnership with Business Owner, and overall Project/Program Delivery Lead
• Applies Technology industry and TD-specific expertise, with TD application/infrastructure knowledge, and business acumen to deliver outstanding solutions to business problems
• Accountable for alignment of technology solution with the Bank technology strategies and segment strategies (Target Operating Model Architecture end state), with support of Tech Owner oversight as needed
• Oversees the execution of the technology strategy, while anticipating and prioritizing with the business owner, the impediments and technology risks for resolution.
• Provides input to the prioritization of the product(s) backlog and roadmap.
• Accountable for providing technology estimates in alignment with the Estimation Framework.
• Builds and manages (formally or informally) a technology team responsible for business solution analysis, solution design, build, technical analysis, quality assurance, and release management, across the program/project
• Coordinates the technology efforts across all CIO organizations, ITS, Architecture, TRMIS and other delivery partners for the project or workstream as assigned. If at a workstream level, will coordinate through project or program's overall Tech Owner.
• Engages appropriate technology stakeholders to identify and drive required outcomes through effective stakeholder management.
• Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure, and reporting relationships in the Technology organization. Ensures issues are captured in post implementation reviews, to avoid recurrence.
• Works with business leaders associated with assigned project or workstream as needed to confirm the solutions are functionality aligned with the product vision and that solution is fit-for-purpose.
• Establishes a plan for all technology deployment(s) and works with coordinator across projects to align with the integrated plan. and meet the needs of assigned project/workstream.
• Defines technology impacts of the project/workstream and accountable for technology delivery of the product roadmap as applicable.
• Responsible for the consideration of future production support implications with a cost-effective design and quality solution, inclusive of application resiliency and availability.
• Provides guidance to others on how to make optimal use of tools to improve the performance and quality of technology delivery.
• Responsible to manage technology third-party vendors and Statements of Work with a focus on performance, quality and cost management as it relates to assigned project/workstream.
• Applies continuous improvement practices, such as interaction retrospective, and continuous integration.
• Accountable for detailed real time technology resource plans. Work with Technology Owner if one is assigned. Overall Oversight by Delivery Lead.
• Accountable to document the assumptions for the project schedule and resourcing plans that align with the business outcomes.
• Technology leader and decision maker on assigned initiatives
• Ensures all technology teams and functions are providing estimates and updates to project schedule, outlining risks and issues, and driving remediation of tech risks, resolution of tech issues for assigned project/workstream
• Accountable to the tech Owner to provide input and advice on all tech aspects of the assigned project/workstream, and to the Delivery Lead when scope of work is an entire project

Education & Experience:

• Bachelor's Degree
• 5+ years of progressively senior experience in technology design, development, and delivery
• Project delivery using formal methodologies
• Understanding and application of technology trends (banking industry and overall best practices)
• Strong relationship building, influence skills and ability to productively interact with all levels of leadership
• Strong facilitation, communication and presentation skills with tech and business audiences
• Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps
• Sense of urgency, and ability to problem solve on the fly
• Leadership of others, in formal and/or informal organization lines
• Experience in app development/integration
• Strong collaboration skills working with other workstreams or project teams to reach compromise in support of excellent delivery
• Resource and project management experience highly preferred

Preferred Qualifications:

• 5+ years of experience in delivering real-world AI solutions: recommendation systems, predictive models, fraud detection, personalization, GenAI, LLM fine tuning, etc.
• 5+ years of experience working with Product and Data Science partners in developing ML solutions
• Strong understanding of machine learning concepts, deep learning, natural language processing, etc.
• 5+ years of experience with MLOps & Productionalization: expertise in model lifecycle management (data versioning, model registry, CI/CD, drift monitoring, retraining pipelines) from an Engineering lens
• 5+ years of experience with big data engineering
• 5+ years of hands on experience with AI/ML platforms on Azure ML or AWS SageMaker
• Strong familiarity with MDLC including model training, evaluating, and deploying models using ML frameworks including TensorFlow, PyTorch, AWS Bedrock
• Strong oral and written communication skills with ability to describe abstract technical concepts in a business meaningful context.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.