Senior Technical Business Analyst

Job#: 3047078

Job Description:

Purpose & Accountability

We are seeking a highly analytical Senior Technical Business Analyst to drive requirements engineering across a complex portfolio of enterprise applications. This role requires a strong technical mindset and exceptional requirements management skills. You will be responsible for analyzing existing systems, eliciting and documenting business requirements, identifying business rules and process flows, and translating complex business needs into highly structured technical specifications for development teams. The ideal candidate is equally comfortable engaging with business stakeholders, architects, developers, compliance teams, and operations teams to ensure solutions are clearly defined, fully understood, and ready for implementation.

Key Responsibilities

Requirements Elicitation & Analysis

• Partner with business stakeholders to gather, analyze, and document business requirements, objectives, and success criteria.
• Facilitate workshops, interviews, and discovery sessions to uncover business needs, pain points, dependencies, and opportunities for improvement.
• Identify, document, and validate business rules, workflows, decision points, and exception scenarios.

System Analysis & Documentation

• Perform deep-dive analysis of existing enterprise applications to understand current-state functionality, integrations, data flows, and technical constraints.
• Analyze system behavior to identify gaps, enhancement opportunities, and process improvements.
• Maintain comprehensive documentation of application functionality and business processes.

Technical Specification Writing

• Create detailed Functional Requirements Documents (FRDs), Feature Specifications, User Stories, and Acceptance Criteria.
• Develop requirements using structured formats such as GIVEN / WHEN / THEN (BDD) methodologies where appropriate.
• Ensure requirements are complete, testable, traceable, and unambiguous before development begins.

Process & Data Modeling

• Create process flows, decision trees, state diagrams, and system interaction diagrams using tools such as Mermaid.js, Visio, Miro, or similar platforms.
• Document end-to-end business processes and system interactions.
• Model data entities, relationships, and mappings across integrated systems.

API & Integration Analysis

• Collaborate with architects and technical leads to document APIs, integration points, data contracts, and interface requirements.
• Analyze JSON payloads, API responses, and data structures to support solution design and implementation.
• Document data transformation and mapping requirements between systems.

Stakeholder Collaboration

• Serve as the liaison between business stakeholders and technical teams.
• Facilitate requirement reviews, walkthroughs, and clarification sessions.
• Resolve requirement ambiguities, conflicts, and gaps through stakeholder engagement.

Agile Delivery Support

• Support backlog refinement and sprint planning activities by ensuring requirements are adequately documented and understood.
• Assist Product Owners and development teams with requirement clarification throughout delivery.
• Participate in Agile ceremonies to provide business and functional context.

Quality & Validation

• Define acceptance criteria and support User Acceptance Testing (UAT).
• Validate delivered solutions against documented requirements.
• Proactively identify edge cases, exception scenarios, and error-handling requirements.

Experience / Knowledge Required

Experience

• 5-10+ years of experience as a Technical Business Analyst, Systems Analyst, or Business Systems Analyst in software engineering environments.
• Financial Services or Banking experience strongly preferred.
• Proven experience working on complex enterprise applications and system integrations.

Technical Acumen

• Strong understanding of APIs, REST services, JSON payloads, and integration patterns.
• Working knowledge of relational databases, SQL queries, and data mapping concepts.
• Ability to analyze technical artifacts and communicate findings to both technical and non-technical audiences.

Business Analysis Expertise

• Strong requirements elicitation, analysis, documentation, and validation skills.
• Experience creating functional specifications, user stories, process flows, and acceptance criteria.
• Ability to identify business impacts, dependencies, and risks.

Agile Experience

• Experience working within Agile and Scrum delivery environments.
• Proficiency with Jira, Confluence, Azure DevOps, or similar tools.
• Understanding of backlog management and refinement processes without being the owner of product prioritization.

Communication & Documentation

• Exceptional written and verbal communication skills.
• Strong facilitation and stakeholder management capabilities.
• Ability to translate business language into technical requirements and technical concepts into business language.

Bonus Qualifications (Strong Pluses)

• Experience in Wealth Management, Digital Banking, or Financial Technology platforms.
• Familiarity with Markdown documentation standards.
• Experience with Mermaid.js, Miro, Visio, or other diagramming tools.
• Knowledge of BDD (Behavior-Driven Development) methodologies.
• Experience establishing and enforcing Definition of Ready (DoR) standards.
• Experience performing application audits, reverse engineering business logic, and documenting legacy systems with limited existing documentation

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.