Helpdesk Support Technician

Help Desk Support Technician

Workplace Type: On-site
Worksite Location: Topeka, KS 66603

Job Category

Help Desk Technician / Analyst

Industry-Standard Job Titles (for Matching)

• Support Technician
• Help Desk Support Technician
• Help Desk Support
• Help Desk Analyst
• IT Support Technician
• Help Desk Technician
• Desktop Support Analyst
• Desktop Support
• Service Desk Technician
• Help Desk Support Specialist

Top Skills - Must Haves

• Desktop support
• Help desk support
• ServiceNow
• Troubleshooting
• Customer service
• Active Directory
• Mobile devices
• Device imaging
• Asset management
• Inventory management

Top Skills - Details

1. Technical troubleshooting and problem solving
2. Customer service and communication
3. Device imaging, deployment, and system knowledge

Secondary Skills - Nice to Haves

• CompTIA A+
• Microsoft Certified Professional (MCP)
• Windows 10

Job Description

We are seeking two on-site Help Desk Support Technicians to provide hands-on technical support in a professional environment. This is a great opportunity for individuals with entry-level IT experience or technical education who are looking to build their careers in information technology.

Primary Responsibilities

• Provide end-user technical support (in person, phone, and remote)
• Install, maintain, and troubleshoot computer hardware and software
• Image, deploy, and redeploy end-user devices
• Maintain hardware and software inventory and asset records
• Support LAN, Wi-Fi, communication systems, and mobile devices
• Set up and support audio/visual equipment for meetings
• Create and maintain technical documentation and knowledge base articles

Required Skills

• Strong troubleshooting and problem-solving abilities
• Excellent customer service and communication skills
• Ability to work independently with moderate supervision
• Knowledge of distributed computing environments
• Experience with device imaging and deployment
• Asset and inventory management experience
• Technical documentation and writing skills

Technical Knowledge

Experience using current versions of the following:

• Microsoft Windows operating systems
• Microsoft Office
• Microsoft Active Directory
• LAN/WAN networks
• Wi-Fi and communication systems
• Device imaging software
• Audio/visual equipment
• Mobile devices and smartphones

Experience Requirements

• Minimum of six (6) months of experience advising and assisting computer users in a distributed computing environment
  • Relevant education may substitute for experience

Education Requirements

• High School Diploma or equivalent

Preferred Certifications

• Microsoft Certified Professional (MCP)
• CompTIA A+
• CompTIA Network+

Job Type & Location
This is a Contract to Hire position based out of Topeka, KS.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Topeka,KS.
Application Deadline
This position is anticipated to close on Feb 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.