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Application Support Manager role(Azure Background) in Montvale, NJ(Hybrid)

Hybrid in Montvale, NJ, US • Posted 1 day ago • Updated 1 day ago

Contract W2

No Travel Required

Hybrid

$75/hr

Xoriant Corporation

Fitment

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Job Details

Skills

Portfolio
Application
Azure

Summary

Application Support Manager role(Azure Background) in Montvale, NJ(Hybrid)

Responsibilities:

Lead Manager for an application portfolio, owning end to end Application Support and Operations for both traditional and AI native/agentic applications, ensuring timely and accurate ticket triage, troubleshooting, and resolution for Multi agent workflows (triage, diagnosis, remediation, communications)
Drive adoption and operationalization of Agentic Operations, including AI assisted triage, diagnostics, self healing actions, and automated communications, ensuring alignment with enterprise controls and reliability standards
Continuously improve support operations by driving: Increased automation and self healing, Proactive monitoring and anomaly detection, Strong documentation, and AI augmented knowledge management
Maintain strong communication and coordination across business stakeholders, engineering, SRE, platform, MSFT, vendor teams on Azure performance, AI service stability, observability, release management, and change coordination

Qualifications:

Minimum five years of recent experience in application support, production operations, or technical service management; minimum three years of recent experience in leadership or manager role
- Bachelor s degree from an accredited college or university in computer science, Information Systems, or a related field is required
Strong understanding of Microsoft Azure architecture, monitoring, and operational tooling, including support for AI enabled services such as ASE platform, Azure functions, Azure SQL, .Net, IIS/Windows based environments
Demonstrated ability to operate and scale AI assisted support models, balancing automation with human oversight
Excellent written and verbal communication skills, with the ability to translate complex technical and AI related issues for executive and business audiences
Practical knowledge of ServiceNow, Application Insights, and ITIL based processes

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: xorca001
Position Id: 8998513
Posted 1 day ago

Company Info

About Xoriant Corporation

Xoriant is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. From Tech Startups to Fortune 100 Enterprises, we enable innovation, accelerate time to market, and ensure client competitiveness across industries. Across all our focus areas – platform engineering, cloud, data & and AI, and Security – every solution we develop benefits from our product engineering DNA and culture of innovation. It also includes successful methodologies, framework components, and accelerators for rapidly solving critical client challenges. For 30 years and counting, we have taken great pride in the longlasting, deep relationships we have with our clients.

For further information about Xoriant, please visit our website

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Devisingh Balot

Lead Talent Brand & Social Media Recruitment @ Xoriant Corporation

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