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Support Executive

San jose, CA, US • Posted 2 days ago • Updated 6 hours ago

Full Time

On-site

USD $32.00 - 34.00 per hour

Akkodis

Fitment

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Job Details

Skills

Computer Hardware
Network
Printers
Management
Disk Imaging
Collaboration
Continuous Improvement
Information Technology
Computer Science
Remote Support
System Administration
IT Infrastructure
Microsoft SCCM
Migration
Legacy Systems
Environment Management
Microsoft Windows
Technical Support
Life Insurance
Military
Privacy
Security Clearance
LOS
Law

Summary

Akkodis is seeking a Support Executive for a Contract with a client in San Jose, CA. The ideal candidate will manage end-to-end desktop and remote support activities while troubleshooting user issues and driving system migrations and infrastructure improvements.

Rate Range: $32/Hour to $34/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Support Executive Job Responsibilities include:

Provide end-to-end desktop support including troubleshooting hardware, software, and network issues for end users.
Perform deskside and remote support for Windows, Mac systems, printers, and enterprise applications (O365, Zscaler).
Manage desktop imaging, deployment, and configuration using SCCM and Intune.
Design and implement SCCM infrastructure and support migration from legacy tools.
Investigate and resolve incidents while ensuring timely resolution and user satisfaction.
Collaborate with IT teams to support system upgrades, deployments, and continuous improvement initiatives.

Required Qualifications:

Bachelor's degree in information technology, Computer Science, or a related field.
6-8 years of experience in desktop support, system administration, or IT infrastructure.
Strong expertise in SCCM/Intune design, implementation, and migration from legacy tools, including Windows environment management.
Hands-on experience supporting Windows/Mac systems, O365, Zscaler troubleshooting, and delivering end-user support in enterprise environments.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shashank.Tewari@

Pay Details: $32.00 to $34.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxmodoak1
Position Id: US_EN_6_971574_1636462
Posted 2 days ago

Company Info

About Akkodis

Join Akkodis: Pioneering the Future of Digital Engineering & Talent Solutions

Welcome to Akkodis, a global leader at the vanguard of digital transformation. For over 35 years, we've been engineering innovative solutions to some of the world's most complex challenges. Our mission? To engineer a smarter future for everyone. We serve a diverse range of clients, from visionary startups to global powerhouses, and our expertise spans digital engineering, industrial consulting, and research and development.

Why Akkodis is Your Next Career Destination

Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.

Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.

Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.

Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.

Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.

Our Evolution and Your Role in It

Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.

Empowering the Future

We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.

Join the Akkodis Community

At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Partnering with Dice for Better Opportunities

In our commitment to connecting tech talent with top industry jobs, Akkodis has established a long-term partnership with Dice, the leading career destination for tech experts. With Dice's specialization in tech careers and a network of over 9 million technology professionals, this partnership amplifies our ability to offer diverse and cutting-edge opportunities to our workforce. It also ensures that our positions reach the most skilled and innovative minds in the tech industry, fostering a vibrant community of tech experts and thought leaders.

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