Job Title: Senior Systems Engineer HYBRID ROLE (2 weeks a month onsite) ( 2 identical Roles)
Location: Merrimack NH, Westlake, TX
Duration: Long term
Job Description:
The top skills they really need are the following.
1. Strong Linux Administration/Engineering.
2. Ansible for configuration management, provisioning and application deployment.
3. Any form of Contact Center experience (if we are struggling to see candidates who have Contact Center experience we can adjust, but initially the ask is that we see candidates who have some form of Contact Center Experience.
4. CI/CD exp in Jenkins.
Location: WLK or MMK only
Note:
We re looking for a relatively straightforward Systems Engineer. If they don t have the contact center experience but strong Linux, Ansible and CI/CD background we still want to see them. These interviews have been brutal, none have gone well. But need more for sure.
The Expertise You Have
Bachelor s degree in computer science or equivalent
8+ years hands-on experience as a Software/Systems/DevOps engineer
Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products
Experience with Genesys Engage is a plus
Demonstrate experience in Java, Ansible, Python, or experience in a similar language
Experience with Docker/Kubernetes and container-based development and deployment
Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
Proficiency with UNIX operating systems and shell scripting
Hands-on experience with Amazon Web Services (AWS) or similar cloud services
Proficient in troubleshooting and resolving complex application issues
Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability
Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
Self-starter, curious, collaborative, innovative, eager to learn and teach others every day
The Value You Deliver
Write high-quality code for our applications that is reliable, scalable, and reusable
Understand the leadership vision and execute on that vision
Strengthen and promote the culture of innovation by setting examples
Find creative ways to get things done, and do them right
Foster a culture of Best in Class software engineering practices
Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
Ensure the high level of integrity in the team
Take ownership, accountability, and initiative for what needs to be done
With Regards
Kotesh
Direct: /
Desk#: EXT 174
HCL Global Systems, Inc
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