Position : Senior Product Manager
Location : Burlington MA Remote
Direct Client Requirement
JOB Description:
As a Product Manager in our Digital & eCommerce team, you will lead the B2B core platform and B2B eCommerce adaptor product domain, overseeing the creation and management of eCommerce Digital Products. In your role you will define strategy, roadmap and end to end responsibility for your product area, with limited oversight from the Head of Product.
Key Responsibilities:
Creates and owns a 12-month product vision and strategy that is linked to company and e-commerce strategy.
Translate the product vision into a clear, prioritized roadmap for B2B Core + eCommerce adaptor, balancing customer value, commercial impact, technical feasibility, security, and operational excellence.
Own the end-to-end lifecycle of the B2B channel capabilities (from discovery and definition to launch, iteration, and optimization) ensuring timely and high-quality delivery.
Ensure the roadmap anticipates and aligns to market advancements that support B2B growth (e.g. data syndication, automation/agentic AI, evolving integration standards).
Balance the needs of large strategic accounts and partners with long-term platform scalability, standardization, and commercial impact.
Represent the product domain in discussions with major B2B partners, customers, and procurement/integration ecosystem stakeholders.
Serve as the B2B customer subject matter expert, representing B2B channel customers in roadmap and prioritization decisions.
Align and influence cross-functional stakeholders across IT, Commercial, Merchandising, Marketing, Engineering, Design, and CX) to drive adoption and maximize the impact of B2B initiatives globally.
Synthesize market data from CX into actionable insight and prioritized roadmap decisions, identify areas where we can create differentiators in the market.
Set OKRs/metrics of the product(s) owned. Creates corresponding data/analytics to track and control the health of the product and business impact. This includes functional and technical OKR/metrics.
Build basic dashboards and leverage already built dashboards to measure business success. Partner with the data science and analytics team to spec out more complex data needs.
Deeply understands personas and customer segments across product area. Create business plans (product briefs) that outline the how, what, when and why with a clear line to the value created.
Lead product design and discovery in partnership with engineering and CX; leveraging data, qualitative research and market behaviors to deliver large customer and business value. Able to lead specific product ideation phases.
Manage sprint backlog for the team. Partner with IT, Commercial, Engineering, UX and data teams to build and manage a product roadmap, prioritizing between business initiatives, quality of life enhancements and technical optimization.
Develop requirements at an epic level that tie to overall initiatives and as necessary user stories with acceptance criteria. Owns delivery for product area, proactively identifying risks and variances to plans, developing & implementing appropriate mitigation activities.
Minimum Qualifications:
Bachelor's degree or equivalent professional experience
7+ years of product leadership experience working with eCommerce or digital products
Experience in large, complex enterprise environments
Demonstrated ability to consistently deliver business growth results
Strong leadership and problem-solving skills.
Strong customer-centric mindset and service orientation
Proficiency in data analysis and visualization with a data-driven mindset.
Preferred Qualifications:
Bachelor's, master's degree in IT or Business Management or equivalent work experience
Experience collaborating across stakeholder groups for knowledge sharing.
Comfort presenting complex concepts to executive audiences.
Proficiency in data analysis and visualization with a data-driven mindset.
Familiarity with emerging AI capabilities and ability to evaluate and apply AI use cases within digital commerce products
Hands-on experience managing complex eCommerce product domains (e.g. pricing, promotions, merchandising, catalog, cart, or checkout).
Familiarity with B2B eCommerce patterns including punchout experiences and related integration ecosystems.
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