Technology Business Partner Finance

Hi,

Technology Business Partner Finance
Organization: Enterprise Products (EP) Delivery model: Managed Service Partner
Domain: Finance
About the Role
The Technology Business Partner (TBP) for Finance is the single accountable delivery owner
for the
application portfolio supporting the finance organization record to report, the sub-ledgers,
cash and treasury, tax, and the financial close. As a managed service partner to the client, the
TBP
owns the full application lifecycle design, development, integrations, and production support

and leads the team that delivers it.
The role is part delivery leadership, part trusted advisor on where the Finance technology estate
goes
next. The portfolio is a hybrid 1P/3P estate combining vendor SaaS with custom-built internal
applications, so fluency in both and in the integration and master data layer between them
is
essential.
Key Responsibilities
End-to-End Delivery Ownership
Own delivery accountability for the Finance application portfolio design, build,
integrations, testing, release, and L2/L3 production support.
Own service commitments (SLAs/SLOs, incident response, change management,
release calendar) and act as escalation point for major incidents and critical defects.
Maintain architectural and integration integrity across a hybrid 1P/3P estate, including
shared master data and cross-domain data flows.
Operational & Strategic Leadership
Set delivery priorities, sequencing, and resourcing against business value; own intake,
demand management, and capacity planning.
Translate business strategy into a domain technology plan; make and defend
build/buy/configure and technical-debt trade-offs.
Balance run vs. change protect production stability while continuously landing
enhancements and modernization work.
People Management & Team Building

Manage and develop a multidisciplinary team of functional analysts, developers, and
integration and support engineers, including through team leads.
Own hiring, onboarding and ramp, performance management, coaching, and career
development.
Build resilience through cross-training, documentation, and backup coverage that
eliminates single points of knowledge.
Operational Rigor: Metrics & Standards
Define and drive domain metrics delivery predictability, defect leakage, incident
volume and MTTR, SLA attainment, backlog aging, and CSAT.
Enforce process standards across SDLC, change control, testing, release and
environment management, documentation, and audit controls.
Run the governance cadence (operational reviews, QBRs) with data-backed reporting
and clear corrective-action plans.
Drive continuous improvement root-cause analysis, permanent fixes over
workarounds, and automation to reduce toil.
Client Stakeholder Management
Serve as primary point of contact and trusted advisor to client leadership within the
domain.
Own the managed-service relationship posture: scope, staffing plans, SOW/change
orders, and value reporting.
Communicate transparently on status and risk; resolve escalations without eroding trust.
Business Engagement & Domain Expertise
Engage stakeholders continuously to surface pain points, application requirements, and
critical gaps, converting them into a prioritized demand pipeline.
Facilitate fit/gap workshops, challenge requirements that add cost without business
value, and drive adoption and change management.
Act as domain SME: provide expert input into multi-year roadmaps, track vendor product
direction and AI trends, and partner with architecture, data, and security.

Minimum Qualifications
Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or
equivalent practical experience.
12+ years in enterprise applications, including 6+ years owning a functional domain end
to end (design, development, integrations, and production support).
5+ years managing technical and/or functional delivery teams (15 50 people), including
hiring, performance management, and career development.
Proven ownership of a managed service or outsourced engagement SLAs/KPIs,
governance cadence, and scope/change control.

Hands-on experience with integration patterns and tooling (APIs, iPaaS such as
MuleSoft, event-driven and batch interfaces) across a hybrid estate of vendor SaaS and
custom-built applications.
Track record establishing and measurably improving operational metrics and process
standards (SDLC, change control, incident/problem management, release
management).
Experience influencing senior business stakeholders and translating ambiguous pain
points into prioritized requirements and roadmaps.

Deep experience across finance applications GL, period close and consolidation, sub-
ledgers (AP/AR/fixed assets), intercompany, cash management, treasury, and tax.

Hands-on experience with Oracle Fusion Cloud Financials (GL, AP, AR, Fixed Assets,
Cash Management) in a global multi-entity, multi-currency configuration supporting
statutory reporting and external audit.
Experience with transaction tax determination Oracle Fusion Tax plus a third-party
engine such as Vertex (or Avalara, ONESOURCE).
Demonstrated delivery under SOX controls (segregation of duties, access controls,
change evidence, audit walkthroughs), and support of financial close cycles including
close automation (journal entry automation, reconciliation, flux analysis) and period-end
change freezes.

Preferred Qualifications
Consulting, systems-integrator, or managed-service-provider background with
commercial awareness (SOWs, change orders, staffing models, utilization).
Experience leading blended onshore/offshore, follow-the-sun support across APAC
time zones.
Large-scale transformation or platform migration experience (legacy ERP to cloud ERP,
or phased multi-module SaaS rollouts).
Experience applying automation and AI/GenAI to reduce support toil and accelerate
delivery.
Legacy-to-cloud ERP migration (e.g., Oracle EBS R12 to Fusion), including data
migration and cutover.
Prior technology partner to a Controller, Treasury, Tax, or FP&A organization; familiarity
with payment and banking integrations and AP invoice automation.