Senior Project Manager – Managed Print Services (MPS)

New York, NY, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract Corp To Corp
Contract W2
No Travel Required
On-site
Depends on Experience
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Job Details

Skills

  • LAN
  • Managed Print Services
  • Microsoft Power BI
  • Wireless Communication
  • WAN

Summary

Job Title: Senior Project Manager – Managed Print Services (MPS)

Location: Broadway, NYC
Duration: 12+ Months Contract


Job Summary

We are seeking a highly experienced Senior Project Manager with Managed Print Services (MPS) expertise to lead enterprise-wide printer deployment and service delivery initiatives. This role will be responsible for managing end-to-end print service projects, ensuring operational excellence, and driving continuous improvements across print infrastructure.

The ideal candidate will have strong experience in MPS environments, along with hands-on expertise in ServiceNow, Power BI, and enterprise network environments (LAN/WAN/Wireless).


Key Responsibilities

  • Lead and manage end-to-end printer deployment, refresh, and rollout projects
  • Coordinate with business users, vendors, and internal technical teams for installations and support
  • Monitor and manage ServiceNow ticket queues, ensuring timely resolution of incidents and requests
  • Review, prioritize, and reduce ticket backlogs
  • Develop and maintain Power BI dashboards for SLA tracking, service performance, and reporting
  • Identify opportunities for process optimization and cost reduction within print services
  • Manage asset inventory, device lifecycle planning, and deployment schedules
  • Collaborate with Network, IPT, and Mobility teams to ensure seamless printer connectivity
  • Troubleshoot printer/network connectivity issues (LAN, WAN, Wireless, Mobile Printing)
  • Escalate recurring issues and drive root cause resolution
  • Provide regular updates to stakeholders and leadership
  • Ensure high levels of customer satisfaction and service delivery excellence

Required Skills & Experience

  • Project Management: 3+ years
  • Project Scheduling: 3+ years
  • Project Planning: 6+ years
  • Managed Print Services (MPS): 3+ years (Must Have)
  • MS Project: 4–6 years
  • Power BI: 3+ years
  • ServiceNow: 3+ years
  • Printer Deployment / Rollouts: 3+ years
  • Ticket Management / Backlog Review: 3+ years
  • Network Knowledge (LAN, WAN, Wireless): 3+ years
  • IPT / Mobility Support: 2+ years
  • Vendor Coordination & Stakeholder Management: 3+ years

Preferred Qualifications

  • Strong understanding of enterprise IT infrastructure and print ecosystems
  • Excellent communication, leadership, and stakeholder management skills
  • Experience working in large-scale enterprise environments
  • Ability to manage multiple projects and priorities simultaneously

Nice to Have

  • PMP or equivalent certification
  • ITIL knowledge or certification
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91139032
  • Position Id: 8946682
  • Posted 1 day ago

Company Info

About Source Code Technologies LLC

As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.

Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.

With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.

As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.

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