Senior Business Analyst – KOALA
Hybrid
Description:
Diversified Systems is searching for a Senior Business Analyst to support KOALA.This position is responsible for analyzing business needs and supporting the planning, design, implementation, enhancement, testing, and ongoing support of the KOALA application.
Responsibilities:
- Ensure KOALA application functionality, requirements, and industry standards are accurately defined and implemented.
- Serve as the primary subject matter expert for KOALA program operations.
- Coordinate KOALA maintenance and support activities, representing agency interests.
- Develop detailed business requirements and system documentation.
- Assist CCS with creating KOALA user training materials, including screenshots and guidance.
- Develop and execute test plans and support user acceptance testing and data preparation.
- Participate in KOALA enhancement projects throughout the full project lifecycle, from definition through evaluation.
- Build collaborative partnerships with internal teams and external vendors to ensure timely and successful deliverables.
- Fulfill data requests as needed.
Requirements:
- Experience managing IT projects and writing business requirements required.
- Strong self-starter with the ability to work independently required.
- Excellent written and verbal communication skills required.
- Ability to communicate effectively with CCS and Legal staff required.
- Strong command of English grammar, punctuation, and writing conventions required.
- Ability to quickly understand and translate stakeholder needs required.
- Receptive to direction, feedback, and editing required.
- Logical, analytical, and detail-oriented required.
- 3 years of experience with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting highly desired.
- Bachelor's degree in a related field with 10 or more years of relevant experience highly desired.
Physical Requirements:
- Ability to receive and understand information through oral communication.
- Clear and effective verbal communication skills.
- Ability to hear and understand normal conversation levels.
- Close visual acuity for data analysis, transcription, computer work, reading, and visual inspection.
- Ability to review, categorize, prioritize, and analyze data using discretion and judgment.
- Ability to apply evaluative reasoning in situations requiring subjective analysis.
About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
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