We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position SummaryAs a Lead UX Designer, you will be an integral part of an innovative and bold initiative that takes a modern approach of disciplined agile and lean software practices aimed at transforming healthcare and pharmacy experiences for our colleagues, clients, and members. The Lead UX Designer is essential to ensuring product success and end-user satisfaction in a highly collaborative environment that follows lean and agile methodologies, including waterfall in some cases, for both custom (Enterprise) software development and configuration of vended technology tools. The Lead UX Designer position is responsible for leading the design effort by making informed decisions for product development as part of small, cross-functional product teams. You will help educate both business and technology teams on the Agile User-Centered Design process and how the traditional UX role changes, as well as lead products from discovery through iterative delivery while maintaining a human-centered approach in design perspective and practice.
A firm understanding of user-centered design principles and user research methodologies is crucial for success in the role. Empathy, creative problem-solving, comfort with uncertainty, pairing with team members, excellent communication skills, curiosity and learning are the foundational characteristics of the Lead UX Designer.
Additional responsibilities of the Lead UX Designer include:
- Solve the right problem through the understanding of user needs in order to deliver new or improved products and services that have real impact
- Bring a lean/iterative mindset; be open to having conversations over extensive documentation
- Full-stack designer: assist with all dimensions of design - research, usability evaluation, information architecture, wireframes, visual, CSS and HTML - it's ok not be an expert in all, as long as you are open and want to learn
- Ability to mentor, coach and guide other designers on a Lean/Agile team (this is an individual contributor role with leadership responsibilities)
- Work with cross-functional teams and pair with everyone - other designers, product managers, and product engineers
- Embrace a Lean/Agile mindset: be willing to adapt and experiment with design process
- Enhance the broader UX product design practice and knowledge within the company
Required Qualifications7+ years' professional experience in an UX architect or UX design role, including the following:
5+ years' experience in at least one of the 3 design pillars: user research, interaction design or visual design.
3+ years of working with Agile and lean philosophies
5+ years' experience working independently with clients or stakeholders and designing business or enterprise applications
5+ years' experience executing user-centered design methodologies by leading product design decisions from research through implementation
5+ years' experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision
1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)
Preferred Qualifications Bachelor's Degree in Human-Computer Interaction, Psychology, Fine Arts, Computer Science
Experience with UX design advocacy within large business and technology organizations
Exceptional written, verbal, and visual communication skills
Experience with enabling others in user centered design best practices
Experience with user research methodologies and ability to train others
Willingness to present on design topics internally
Knowledge of the pharmacy and healthcare industries
Knowledge of cloud-based technology platforms
EducationHigh School Diploma or GED, and equivalent years of experience
Pay RangeThe typical pay range for this role is:
$130,295.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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We anticipate the application window for this opening will close on: 02/11/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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