Hardware Support Technician
International Software Systems, Inc
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- • Device imaging of Windows and Macintosh baseline workstation
Summary
Years of Experinces only 6 months to 2 years exp
Position’s General Duties and Task:
The Hardware Support Technician will provide technical support for an extremely diverse biomedical research institute consisting of over 4,000 users in a Windows/Macintosh/Linux environment. This is a challenging job with state-of-the-art equipment. We are looking for people with the desire to experience a diverse fast paced environment. The candidate should have strong communication skills and the ability to work with demanding users.
Essential Duties:
- Device imaging of Windows and Macintosh baseline workstation environments.
- Hardware and software installations both local and remote.
- Mobile device setup and configuration.
- Various computer peripheral delivery and setup.
- Respond to incident and request tickets in a timely fashion and document all activity related to a ticket.
- Escalates tickets appropriately.
Required Skills:
- 6 months to 2 years exp. with Windows
- 6 months to 2 years exp. with Macintosh operating systems
- 6 months to 2 years exp. with Network and re-imaging workstations
- 6 months to 2 years exp. supporting a small/medium size fast paced environment.
- CompTIA A+, and CompTIA N+ a plus
Physical Requirements and Work Environment:
- Must be able to lift and carry at least 50 lbs.
- Must be able to walk for long distances.
- Must be able to sit at a computer for long periods of time.
- Dice Id: 10106963
- Position Id: 8938272
- Posted 30+ days ago
Company Info
International Software Systems, Inc. (ISSI) stands as a prominent IT services provider in Greenbelt, Maryland. Our mission is to deliver exceptional solutions to a diverse range of clients, including Federal, State, Local, and Commercial organizations. With a remarkable history spanning 28 years, ISSI has made significant strides in the industry, establishing offices in California, Florida, and Dallas and offshore facilities in Hyderabad, India, to expand our global reach.
Client satisfaction is our paramount priority at ISSI. We take immense pride in being recognized as an Innovative, Strategic, Sustainable, and Insightful partner by our clients, rather than simply a vendor. Our guiding principle is elegantly simple "Customer First, Cheers Later!"
As a minority-owned small business, we exemplify a commitment to diversity and inclusivity. Our dedication to quality and excellence is evident through our ISO 9001:2015 and 27001:2013 certifications, as well as our CMMI Level 3 certification, attesting to our adherence to industry-leading standards and best practices.
We efficiently cater to various governmental and commercial projects through GSA MAS Schedule, CMS-SPARC, Seaport-e, MD State CATS+, Prince George's CATS, WSSC CATS, CIO-SP3, ITSSC II, and other channels. Additionally, our Minority Business Enterprise (MBE) certifications in Maryland and Virginia solidify our standing as a trusted and reliable partner in the industry.
At ISSI, we thrive on building strong relationships with our clients, always aiming to surpass their expectations by providing innovative solutions that drive their success. We believe in staying ahead of the technological curve, enabling us to adapt and flourish in an ever-evolving IT landscape.
Pushpavalli Vanapamula
Recruiter @ International Software Systems, Inc
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