ServiceNow ITAM Business Analyst

Remote • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • SAM
  • ITAM
  • ITIL Foundation
  • ServiceNow Certified Systems Administrator

Summary

ServiceNow ITAM Business Analyst

REMOTE

Skype

Job Description

- Act as the primary Business Analyst for ServiceNow IT Asset Management with combined focus on Software Asset Management and CMDB.

- Facilitate workshops with the ITAM project team & CMDB owners to gather requirements, review the current state, and outline future process expectations.

- Gather, analyze, and document business, functional, and compliance requirements related to SAM and CMDB initiatives.

- Translate business requirements into clear functional specifications, user stories, and acceptance criteria for ServiceNow implementation teams.

- Participate in Sprint planning, backlog refinement, demos, and retrospectives.

 

Qualifications Required: - 10+ years of IT / ServiceNow experience with focus on ITAM and CMDB

- Strong functional experience with ServiceNow SAM and CMDB

ServiceNow Certified Systems Administrator (CSA) 

- Solid understanding of ITAM, ITSM, ITIL processes, and software licensing models

- Proven experience creating BRDs, FRDs, user stories, and process flows

- Excellent stakeholder communication and analytical skills 

 

Certifications -   CIS – SAM / ITAM -   (Must Have )

ITIL Foundation - ( Must hAVE)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099133
  • Position Id: 8900801
  • Posted 1 day ago

Company Info

About Tek Inspirations LLC

TEK Inspirations LLC is a Texas based IT Staffing and consulting company that focuses on highly qualitative, timely delivered and cost-effective offshore software development and Staffing Services. We are committed to attracting, retaining and rewarding the best minds in the business. TEK Inspirations LLC is a place where people can grow and advance their career. We believe in an environment of integrity, trust, and sense of pride. We commit to attract & develop talent and retain a team of motivated & satisfied employees.

TEK Inspirations is committed to provide customer satisfaction through commitment & highest standards of qualitative services with minimum turnaround time. We have extensive experience in providing services to different domains like Healthcare, Pharmaceutical, Banking & Financial, and Telecom etc. We are highly focused to our customers in more ways than one. By improving reliability and agility, we enable our customers to achieve sustainable advantage over their competitors.

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