Business Analyst – ServiceNow (Banking Domain)

Hybrid in Charlotte, NC, US • Posted 22 days ago • Updated 22 days ago
Contract W2
No Travel Required
Able to Sponsor
Hybrid
$60 - $65/hr
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Dice Job Match Score™

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Job Details

Skills

  • Business Analysis
  • ServiceNow
  • Finance
  • UAT

Summary

Job Title: Business Analyst – ServiceNow (Banking Domain)
Location: Charlotte, NC
Experience: 6+ Years
Employment Type: W2 Contract
 
Job Description:
We are looking for an experienced Business Analyst with ServiceNow expertise to support banking domain initiatives. The ideal candidate will work closely with business stakeholders, technology teams, and ServiceNow developers to gather requirements, document processes, and support ServiceNow implementations and enhancements.
 
Key Responsibilities:
Gather, analyze, and document business requirements from banking stakeholders
Act as a liaison between business users and technical teams
Work on ServiceNow modules such as ITSM, Incident, Problem, Change, CMDB, and Service Catalog
Prepare BRDs, FRDs, user stories, workflows, and process diagrams
Support UAT planning, execution, and defect tracking
Ensure solutions align with banking regulations, compliance, and risk standards
Participate in Agile/Scrum ceremonies (daily stand-ups, sprint planning, retrospectives)
 
Required Skills:
6+ years of experience as a Business Analyst
Strong hands-on experience with ServiceNow
Solid experience in the Banking / Financial Services domain
Strong knowledge of SDLC and Agile methodologies
Excellent communication and stakeholder management skills
Experience with JIRA, Confluence, or similar tools
 
Nice to Have:
Experience working in large banking environments
Exposure to risk, compliance, or regulatory projects
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91162299
  • Position Id: 8881285
  • Posted 22 days ago

Company Info

About Cloud Bridge Solutions

Cloud Bridge Solutions provides its customers with leading-edge technologies and a practical approach to engaging skilled and certified talent for the IT digital transformation of their business.
We innovate to help our customers achieve their objectives while utilizing the most cost- and time-efficient approach. With Cloud bridge customers get a company that believes in providing them only with what they truly need, getting the solution right the first time, and keeping things simple.

Industries We Serve:
Cloud Bridge has a diverse client base, and provides its services to several industries nationwide. We are experienced in service delivery to the following industries:

-Financial
-Healthcare
-Retail and Consumer
-Technology and Telecommunications
-Energy and Entertainment

Cloud Bridge customers also benefit from this diverse client base. We take the industry best practices from each industry, and apply those across all lines of our business. This approach has helped us remain innovative in our client delivery. We are continuously proactive, always working to remain ahead of the competition.

We love solving complex problems and identifying great design and thrive on the enthusiasm of the businesses we work with on a daily basis. If your business is ready for a new kind of thinking or you dream to take your business to next level of automation please do get in touch!

OUR VISION
Cloud Bridge Solutions Has Created An Ambitious And Ground Breaking Vision That Sets Us Apart And Sets Us Ahead Of Today's Competitive Market.
We have set forth to associate with business enterprises as a consulting partner to solve their business problems with technology solutions. Our universe stands together with the power of curiosity, innovation and discovery juxtaposing elements of business and technology. We believe that our values, team and spirit assemble to share a memorable and measurable experience for our associates.

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