Technical Project Manager/ Technical program Manager

Chesterfield, MO, US • Posted 3 days ago • Updated 57 minutes ago
Full Time
Part Time
On-site
Fitment

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Job Details

Skills

  • AWS
  • React
  • Project Manager
  • Node
  • Cloud
  • Program Manager

Summary

Technical Project Manager/ Technical program Manager

Job Location- Chesterfield, MO 63017 (Candidate needs to work 5 Days at the Client Office)

Long term

Role Summary

  • The Project Manager (Technical PM) is responsible for end-to-end delivery of IT services and programs, ensuring outcomes are achieved on time, within budget, and aligned with quality standards while driving customer satisfaction and operational excellence.
  • This role requires a strong blend of delivery leadership and technical understanding, with foundational knowledge in modern web technologies (NodeJS, React) and cloud platforms (AWS) to effectively collaborate with engineering teams, guide technical decision-making, and ensure successful execution.
  • The role also encompasses transition management and production support oversight, ensuring seamless service continuity and stability across engagements.

Key Responsibilities

  • Own and manage end-to-end delivery of multiple projects/programs across accounts, including both development and production support engagements.
  • Ensure adherence to SLAs, KPIs, quality standards, and governance frameworks.
  • Act as the primary escalation point for delivery issues, risks, technical challenges, and production incidents.
  • Collaborate closely with engineering teams, demonstrating working knowledge of NodeJS, React, and AWS, to ensure effective planning, estimation, and execution.
  • Manage client relationships, including technical discussions, and ensure high levels of customer satisfaction and retention.
  • Lead, mentor, and manage delivery and support teams, including capacity planning and resource optimization.
  • Oversee production support operations, ensuring system stability, incident resolution, and adherence to support SLAs.
  • Drive and manage transition activities (knowledge transfer, service onboarding/offboarding, stabilization).
  • Ensure smooth handover from development to production support teams, maintaining service continuity.
  • Track and manage financials including budgets, margins, forecasting, and cost optimization.
  • Drive continuous improvement, digital transformation initiatives, and service excellence programs.
  • Ensure compliance with ITIL practices and maintain operational efficiency across services.
  • Work with architects and technical leads to align delivery with modern architecture patterns, cloud best practices, and scalable design principles.

Mandatory Skill Sets

  • 15-20 years of experience in IT services delivery, including managing large and complex engagements.
  • Strong experience in program/project management using Agile, Scrum, or hybrid delivery models.
  • Foundational technical knowledge in: Backend: NodeJS
  • Frontend: React
  • Cloud: AWS (core services, basic architecture understanding)
  • Proven experience in production support management and transition lifecycle.
  • Strong understanding of ITIL processes (Incident, Problem, Change Management).
  • Experience managing SLAs, KPIs, and delivery governance models.
  • Ability to engage in technical discussions with engineering and architecture teams, supporting solutioning and trade-off decisions.
  • Excellent stakeholder management and executive-level communication skills.
  • Strong knowledge of delivery financials, including budgeting and margin management.
  • Demonstrated leadership and people management skills across distributed/global teams.
  • Experience working in cloud-native or microservices-based environments is a strong advantage.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90719156
  • Position Id: 2026-11887
  • Posted 3 days ago
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