Business Systems Analyst

Job Title: Business Systems Analyst

Location: Broadway ,NY (Hybrid)

We are currently seeking candidates who meet the following qualification

Key Responsibilities:

• Collaborate with business stakeholders, Product Teams, IT, vendors, and implementation partners to support delivery of enterprise technology solutions.
• Facilitate discovery sessions, workshops, and stakeholder discussions to understand business objectives, operational needs, and system requirements.
• Perform end-to-end business analysis including current-state assessments, future-state design, gap analysis, process optimization, and workflow documentation.
• Translate business needs into functional requirements, user stories, acceptance criteria, process flows, data mappings, and integration specifications.
• Support product orchestration activities by coordinating priorities, dependencies, risks, milestones, and deliverables across multiple workstreams.
• Maintain and refine product backlogs, ensuring JIRA items are structured, prioritized, traceable, and aligned with delivery objectives.
• Partner with development teams throughout the SDLC to clarify requirements, support implementation, validate solutions, and ensure business readiness.
• Analyze system integrations, data flows, interfaces, and dependencies across enterprise applications, APIs, SFTP, middleware, and batch processes.
• Work with architects and engineers to support scalable application designs, integrations, security models, and technical solution alignment.
• Develop process flows, system diagrams, integration workflows, and solution documentation using tools such as Visio, Miro, and Lucidchart.
• Support Agile delivery activities including backlog refinement, sprint planning, demos, release planning, retrospectives, and delivery tracking.
• Coordinate testing activities including SIT/UAT planning, test case development, defect triage, validation, and business acceptance.
• Perform SQL-based analysis, data validation, root cause investigation, and troubleshooting to support system enhancements and issue resolution.
• Support vendor coordination by tracking deliverables, reviewing documentation, managing action items, and ensuring alignment with business and technical expectations.
• Prepare project documentation, meeting materials, decision logs, executive summaries, and status reporting.
• Identify risks, dependencies, blockers, and process improvement opportunities while supporting timely resolution.

Required Skills & Experience

• Strong experience in Business Analysis, Product Analysis, Technical Business Analysis, or Product Delivery roles.
• Ability to collaborate across business, technology, vendor, and leadership stakeholder groups.
• Experience creating and managing:
  • Business Requirements (BRD)
  • Functional Requirements (FRD)
  • User Stories
  • Acceptance Criteria
  • Current/Future State Process Flows
  • Data Mapping Documentation
  • Integration Requirements
• Strong understanding of SDLC, Agile delivery practices, and enterprise application implementations.
• Experience with product delivery tools:
  • JIRA
  • Azure DevOps Boards
  • Confluence
• Experience analyzing enterprise integrations:
  • REST APIs
  • SOAP Web Services
  • SFTP
  • Middleware Integrations
  • Batch Interfaces
• Experience with data analysis concepts:
  • SQL
  • Oracle Databases
  • Data Validation
  • ETL Concepts
  • Data Migration
• Understanding of enterprise security concepts:
  • Microsoft Entra ID (Azure AD)
  • SAML SSO
  • Identity & Access Management (IAM)
  • Role-Based Security

Preferred Experience

• Microsoft technology ecosystem:
  • Power Platform / Power Apps
  • SharePoint
  • .NET / C#
  • Azure Services
• Enterprise Content Management:
  • OpenText eDOCS
  • DocuWare
  • Automated Document Ingestion & Indexing
• Enterprise business platforms:
  • Risk, Claims, Legal, Compliance, and Safety Systems
  • Origami Risk
  • TPA Integrations
  • Workers' Compensation Processes
  • Salesforce
  • ServiceNow
• Reporting & Analytics:
  • Power BI
  • Tableau
• Legacy Modernization:
  • COBOL Applications
  • Mainframe Modernization
• DevOps Awareness:
  • CI/CD Concepts
  • Git
  • Jenkins
  • Azure DevOps Pipelines

If you meet these qualifications, please submit your application via link provided in Linkedin
Kindly do not call the general line to submit your application.