IT Support Technician

Jefferson City, MO, US • Posted 6 hours ago • Updated 2 hours ago
Full Time
On-site
USD 40,000.00 per year
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Laptop
  • Collaboration
  • ROOT
  • Technical Support
  • Healthcare Information Technology
  • Active Directory
  • Microsoft Exchange
  • Microsoft SharePoint
  • JIRA
  • RSA
  • Computer Hardware
  • Customer Service
  • Communication
  • Problem Solving
  • Conflict Resolution
  • Analytical Skill
  • Management
  • Microsoft Word
  • Microsoft Excel
  • Health Care
  • Medicare
  • Remote Support
  • Help Desk
  • Marketing Operations

Summary

C&S has an immediate opening for a full-time, direct hire IT Support Technician in Jefferson City.

Salary/hours for Support Technician: $40,000/yr. + benefit package; full-time/day shift

Responsibilities:
  • Provide Tier II technical support for end users
  • Troubleshoot and resolve hardware and software issues
  • Image, configure, and deploy laptops and desktop computers
  • Provide remote support when needed
  • Create, modify, and terminate user accounts using Active Directory, RSA, JIRA, Exchange and SharePoint
  • Document and resolve technical issues while maintaining excellent customer service
  • Collaborate with internal teams to identify root causes and implement effective solutions
  • Maintain accurate records of support requests and resolutions


  • High school diploma or equivalent required
  • IT support experience required
  • Healthcare terminology or healthcare IT experience preferred
  • Experience with Active Directory, Exchange, SharePoint, JIRA, and RSA preferred
  • Strong troubleshooting skills for hardware and software issues
  • Excellent customer service and communication skills
  • Strong problem-solving and analytical abilities
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Strong organizational and time-management skills
  • Proficient with Microsoft Word and Excel
  • Ability to work independently while collaborating effectively with a team
  • Ability to remain calm and professional under pressure
  • Previous experience supporting healthcare, Medicare or Medicare Advantage environments and Tier II desktop support preferred


Apply online and/or at 1731 Southridge Drive, Jefferson City.

111002

#BB
PandoLogic. Keywords: Help Desk Technician, Location: Jefferson City, MO - 65107
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: pandfeed
  • Position Id: 604010706
  • Posted 6 hours ago
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