Job#: 3044950 Job Description: Application Support Analyst
Location: Remote
Role Overview
This position is for an Application Support Analyst responsible for supporting, configuring, and optimizing clinical, pharmacy, and revenue cycle applications within the Home Infusion business. This role involves close collaboration with business stakeholders, vendors, and internal IT teams, including server and networking groups, to ensure critical applications remain stable, reliable, and aligned with operational needs.
Key Responsibilities
- Provide day-to-day support, configuration, and troubleshooting for clinical, pharmacy, and revenue cycle applications.
- Write and utilize SQL queries to troubleshoot data issues, validate application data, and resolve data discrepancies.
- Work directly with server, networking, and infrastructure teams to implement, deploy, and support applications.
- Manage application upgrades, patches, releases, testing, and post-deployment validation.
- Monitor and manage fax queues and related document workflows.
- Troubleshoot application integrations, interfaces, and performance issues.
- Coordinate with vendors and internal teams to resolve production issues.
- Create and maintain application documentation, support procedures, and release notes.
- Ensure compliance with healthcare, security, and regulatory requirements.
Required Qualifications
Experience: 3-6+ years of experience in Application Support or as a Systems Analyst supporting healthcare, pharmacy, clinical, or enterprise revenue cycle applications. Experience must include supporting third-party or vendor-hosted applications, as well as direct work with server, networking, and infrastructure teams on application implementations, upgrades, and releases.
Technical Skills: Strong SQL skills are required.
Additional Skills: Candidates must possess strong troubleshooting, root cause analysis, and communication skills, with an ability to work effectively with both technical teams and business stakeholders.
Preferred Qualifications
- Experience with CPR+ or CareTend.
- Experience in Home Infusion, Pharmacy Operations, or Revenue Cycle.
- Knowledge of HL7, FHIR, APIs, or other healthcare integrations.
- Experience with Power BI and Microsoft SQL Server.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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