Business Analyst (Call Center Analytics)

Pompano Beach, FL, US • Posted 4 days ago • Updated 3 days ago
Full Time
No Travel Required
On-site
$70,000 - $80,000/yr
Fitment

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Job Details

Skills

  • SQL
  • Tableau
  • or
  • Power BI
  • Data visualization
  • CRM tools

Summary

We are seeking a skilled and motivated Call Center Analyst to support operational reporting, performance analytics, and workforce insights for a call center environment. The ideal candidate will bring strong technical skills in SQL and data visualization, along with the ability to translate call center metrics into actionable operational improvements.
Key Responsibilities:
Required Skills:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10451973
  • Position Id: 8962687
  • Posted 4 days ago
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