UKG Pro WFM Expert

System Leadership & Strategy

• Serve as the enterprise SME for UKG Workforce Dimensions.
• Lead design, configuration, and continuous optimization of Workforce Dimensions modules.
• Drive governance and best practices for system standards across facilities.
• Provide strategic recommendations for workforce automation and labor cost management.

Advanced Scheduler (Strongly Preferred)

• Lead configuration and optimization of Advanced Scheduler, including:
• Self-scheduling workflows
• Work rules and shift rules
• Staffing plans and coverage requirements
• Schedule templates and pattern assignments
• Overtime equalization and fairness rules
• Partner with clinical and operational leaders to ensure alignment between scheduling logic and staffing models.

Configuration & Technical Expertise

• Configure pay rules, accrual profiles, timekeeping policies, and labor categories.
• Design and maintain integrations (HRIS, Payroll, ERP, EHR where applicable).
• Support data imports, interfaces, and system testing.
• Lead upgrades, enhancements, and release management.

Reporting & Analytics

• Develop workforce dashboards and KPIs (overtime, agency usage, vacancy rates, productivity).
• Build custom reports and leverage UKG Analytics.
• Support leadership with labor forecasting insights.

Governance & Support

• Establish change control processes for system updates.
• Provide Tier 3 escalation support.
• Manage vendor relationship and support tickets.