Desktop Engineer

Description
***This role offers a hybrid work schedule; offering the flexibility to work remotely 1 day a week, while providing the opportunity for in-person collaboration at our Buffalo, NY.
Overview:
We are seeking an experienced Automation Engineer (Application Packager). In this role, you will be part of the team responsible for the automation of software installations to all endpoints. This includes Laptops, Desktops, Tablets, Servers and Virtual devices as well as the Operating Systems used in the environment. Through standardized methods and tools, this team provides a stable endpoint environment for user's applications.
The ideal candidate will bring an understanding of basic Software Automation processes and techniques as well as an ability to facilitate effective communication and collaboration with other internal technical teams. Knowledge of the following automaton tools and Operating Systems are mandatory: Microsoft SCCM as it pertains to software delivery and monitoring, Installshield, Powershell, PSAppDeploy Toolkit (PSADT), Microsoft Windows 10 & Windows 11 as well as Microsoft Windows Server. Other tools such as Intune and VB Script are highly beneficial. Knowledge of MAC OS is a plus.
Cool things you will be directly involved with:
Assisting the Packaging Team with developing processes as we move towards Microsoft Intune.
Helping to create a remediation process for application vulnerabilities.
Working to help further automate the Packaging processes.
Opportunity to help out with packaging for our MAC OS environment.
Primary Responsibilities:
Monitor Jira board for packaging requests.
Evaluate the requirements of the packaging request to make sure they are complete.
Smoke test the application and evaluate the best method for packaging.
Complete packaging process by automating the installation including testing through our SCCM delivery tool, to prepare the application for UAT.
Provide technical assistance to the Desktop Engineering Team on application packaging and delivery.
Provide high-level support for SCCM Operations to assist them with failed deployments or installations.
Routine collaboration with other technical teams responsible for the configuration, security, maintenance, and support of the Desktop Environment.
Produce and maintain packaging standards, knowledge base, operating procedures, guidelines and system documentation.
Build automation into daily processes to improve the ease of doing business.
Perform moderate to complex system administration tasks across supported technology.
Education and Experience Required:
5+ years relevant experience with Windows environment (Mac OS a plus)
Experience with software automation techniques, scripting, and operating systems.
A good working knowledge of how applications interact with the Operating System.
Strong collaboration with technology partners.
A team player mindset with an ability to thrive and effectively communicate in a fast-paced environment.
Strong ability to work independently as well as within a team environment.
Familiar with enterprise desktop solutions using industry standard tools, for example Microsoft SCCM / Intune, JAMF Pro, or other applicable products.
Demonstrated sound attention to detail.
Ability to perform remote troubleshooting and provide clear instructions.
Excellent problem-solving and multitasking skills
Education and Experience Preferred:
Experience managing and implementing projects of a medium to large scale.
Experience with Jira and Service Now
Experience scripting with PowerShell
5+ years in a medium to large enterprise IT environment
Skills
Windows, Active directory, Cloud, Administration, Support, Desktop, Windows 10, Sccm, Desktop engineering, Powershell, Deployment, Intune, application packaging, Azure, Automation, Troubleshooting, Imaging, Configuration, Windows 7
Top Skills Details
Windows,Active directory,Cloud,Administration,Support,Desktop,Windows 10,Sccm,Desktop engineering,Powershell,Deployment,Intune,application packaging
Additional Skills & Qualifications
1. Intune Co-management - Experience with one and or both of these
2. Cloud management gateway - This is a component of SCCM
3. Azure Identity management is good to have. If you have Intune experience you will have this.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Buffalo, NY.
Pay and Benefits
The pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Buffalo,NY.
Application Deadline
This position is anticipated to close on Feb 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.