K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993.
This position is with one of our clients in USA, who is actively hiring candidates to expand their teams.
Job Title: ServiceNow Technical Architect
Location: Chicago, IL/onsite
Position type: Full time/Permanent role
Job Description
Required Skill & Qualifications:
Serve as the ServiceNow Technical Architect who will assist the team and client in planning, platform technical advisory and guidance.
Maintains the stability and usability of the platform across production and non-production environments
Performs application maintenance to include performance monitoring and error identification and remediation
Provide ServiceNow Platform and product technical subject matter expert (SME) assistance.
Leads upgrade planning and execution
Manage instance security: user/group access, administration, access control lists. etc.
Provides configuration assistance to developers
Collect product and service requirements from business stakeholders to align ServiceNow functionalities with enterprise needs.
Design and communicate Technical Architecture Blueprint based on capability and technical requirements to align to business outcomes.
Agree and confirm with Client the technical design and integration requirements for the required integration of system interfaces.
Manage system documentation, runbooks and knowledge articles.
ITSM, ITOM, HRSD, CSM, SecOps, IRM, SPM
Never miss an opportunity! Create an alert based on the job you applied for.
