System Administrator / Full-Time / Hybrid / Harrisburg, PA
Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team!
Accepting Candidates Until 02/17/2026 at 2:00 PM
The Position:
Client: Commonwealth of Pennsylvania Department of Revenue (DOR)
Position Title: DOR - System Administrator SA2 (795888)
Location: Hybrid; Remote Off-Site and On-Site in Harrisburg, PA
Duration: Initial term through 06/30/2026 (+ Annual Renewal in 1-Year Terms)
Note: This position is hybrid with 1-2 days/week on-site. Candidates must currently reside within a reasonable commuting distance (1-hours/50-miles) of Harrisburg, PA.
This position is located within the Employment, Banking and Revenue (EBR) Delivery Center Technology Services Office (TSO), which supports information technology solutions and services for the Department of Labor & Industry, Department of Revenue (including PA Lottery), Department of State, Department of Banking and Securities, and the PA Insurance Department. This position will support other EBR Agencies located within the Harrisburg Capital Complex to carry out the duties and responsibilities of the position.
The focus of this position is on Incident Management Support. This position is responsible for providing technical desktop support services in problem solving the operation of desktop hardware and software, maintaining network connectivity as well as local printing mechanisms, and installing, configuring, and testing Wi-Fi, VPN, VDI, software, scanners, and other desktop-related hardware devices, etc. Assisting with video technology in conference rooms when necessary. This position will research and recommend modern technologies for performance, reliability, and customization based on customer needs. Dependent upon the business needs, assume varying roles of either an independent project leader or as a highly technical resource for the Incident Management Support Team. Will also provide incident management services via remote control when an actual desktop visit is avoidable. This position is accountable for all technical support of EBR Executive Staff. This position will spend 1 to 2 days per week in the Labor & Industry building working with the user account management team to create modify resource and user accounts in active directory.
The skill level of this position requires the ability to act independently, work in a team environment, and have a highly advanced proficiency and competency in a variety of IT platforms and technologies. This role has various tasks, including troubleshooting of the Windows and Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs.
The Skills and Experience:
- Thorough knowledge and use of ServiceNow or understanding of asset management system
- Expert knowledge and use of Windows OS and O365 Office products
- Excellent customer service awareness and communication skills
- Knowledge of hardware desktop, printer, scanner, video
- Knowledge of software
- Knowledge of imaging workstations using SCCM
- Excellent troubleshooting, problem-solving, and organizational skills
- Ability to transport/lift boxes/equipment
- Ability to work independently and as a member of a team
- Knowledge of VPN setup, support, and install
- Creating/modifying resource accounts, creating/updating distribution lists, resetting passwords in Active Directory
- Knowledge of wireless workstation setup and support
The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.
The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance
The Location:
Domino Technologies is based in the Harrisburg area the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.
Contact Us Today!
Never miss an opportunity! Create an alert based on the job you applied for.