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Sr. Analyst/JIRA SME

• Posted 9 hours ago • Updated 9 hours ago

Full Time

USD $115,000.00 - 122,000.00 per year

GovCIO

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Job Details

Skills

Recruiting
Preventive Maintenance
Performance Management
Project Management
Workflow
Training
Technical Support
Software Development
Software Development Methodology
Dashboard
Roadmaps
Scrum
Collaboration
FOCUS
Writing
Information Systems
Computer Science
Analytical Skill
Problem Solving
Conflict Resolution
Supervision
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Security Clearance
SAFE
Lean Methodology
Kanban
DevSecOps
Facilitation
Communication
Microsoft Power BI
GitHub
JIRA
Confluence
Microsoft SharePoint
Agile

Summary

GovCIO is currently hiring for a Sr. Analyst/JIRA SME to to join our Patient Care Services Product Line Support team with the Department of Veterans Affairs (VA). You will blend your knowledge of agile software development with a passion for solving problems and supporting tools as part of the team. This position is a US-based, fully remote position. Core business hours are 8am-5pm ET.

Responsibilities

The objective of this role is to support Jira standardization efforts in the Product Line, along with user support of Jira to enable end-to-end visibility across the entire product line. You will be working with Health Portfolio Jira Standardization leads and product scrum teams to promote and implement best practices in Jira.

The environment is dynamic, demanding and the client needs are often evolving; flexibility and forward-thinking views are important for success.

Understand and document the client's business issues and data challenges, serve as a liaison between Scrum teams and Health Portfolio Jira Standardization leads to plan and coordinate Jira Standardization activities.
Provide hands-on support to integrate tools and drive data/workflow standards across a suite of tools, especially Jira, Jira Advanced Roadmaps and Jira Align.
Identify and document the gaps of current implementation against standard templates; recommend alternatives for better alignment to standard templates.
Provide ongoing training and technical support for end-user use of Jira in support of Software Development Life Cycle (SDLC) and ad-hoc questions.
Support Jira instance configuration. to include Jira filter development, reports, dashboards, and roadmaps.
Ability to proactively seek out, collaborate and establish relationships with critical partners, such as multiple Scrum teams, Scrum Masters, Product Managers to ensure integration, coordination & execution of work.
Understand existing processes and identify how to improve and streamline to improve team efficiency and effectiveness with a focus on SAFe framework.
Willingness to take the lead during discussions with various stakeholders, identify action items, track and monitor progress, and provide status updates.
Leverage excellent writing skills to translate complicated issues from multiple information sources into a clear point of view, and create a compelling, concise, and well-written narrative.

Qualifications

Required Skills and Experience

Bachelor's Degree in: Business, Information Systems, Engineering, Computer Science, Systems, Business or related scientific /technical discipline, 8+ years of related experience. Additional 5 - 8 years of related experience may be substituted for education.
Detailed understanding of how to configure, administer and support Jira/Jira Align to be in alignment of standardized templates.
Prior experience in supporting user community to troubleshoot and resolve issues in Jira /Jira Align/Agile Tools.
Strong analytical, problem-solving, and organizational abilities.
Ability to work independently with minimal guidance and supervision as well as in a team environment.
Ability to meet deadlines (short turnarounds sometimes required)
Well written and oral communication skills.
Proficiency with Microsoft Office Suite products such as Word and Excel, and PowerPoint.
Ability to foster collaborative relationships with other teams and external stakeholders.
Ability to think "outside of the box" while communicating or dealing with coworkers and stakeholders having various skill sets and for different situations.

Clearance Required: Ability to obtain and maintain a Suitability/VA Public Trust

Preferred Skills and Experience

Certification, Knowledgeable of Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps or other iterative development approaches (highly preferred).
Strong facilitation, written and communication skills.
Experience with Power BI, GitHub, JIRA, Confluence, SharePoint, and Teams (highly preferred).
Experience with Agile Accelerator

Posted Salary Range

USD $115,000.00 - USD $122,000.00 /Yr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10443217
Position Id: 8054
Posted 9 hours ago

Company Info

About GovCIO

GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today’s government agencies. From the U.S. military to Health and Human Services, we have an impressive track record of helping our customers optimize how they operate.

We’re transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.

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