Business Analyst – Customer 360 (P&C Insurance)
Source Code Technologies LLC
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Job Details
Skills
- Acceptance Testing
- Analytical Skill
- Analytics
- Business Data
- Cloud Computing
- Documentation
- Extract, Transform, Load
- JIRA
- Mapping
- Data Validation
- Data Warehouse
- Databricks
- DevOps
- Insurance
- Data Engineering
- Data Integration
- Data Mapping
- Data Quality
- Agile
- Collaboration
- Communication
- Confluence
- Data Analysis
- Property And Casualty Insurance
- Regulatory Compliance
- Root Cause Analysis
- Mortgage Servicing
- Policy Administration
- Process Flow
- Master Data Management
- Microsoft Azure
- Mobile Device Management
Summary
Business Analyst – Customer 360 (P&C Insurance)
Location: Remote (Local to Atlanta)
Experience: 10+ Years
Role Overview
We are seeking an experienced Business Analyst to support Assurant''s Customer 360 platform, being developed on the Databricks platform. The ideal candidate will have strong expertise in Property & Casualty (P&C) Insurance, data analytics, SQL, and customer data transformation initiatives. This role will partner with business stakeholders, data engineering teams, insurance carriers, and product owners to deliver a unified customer view and drive data-driven business outcomes.
Key Responsibilities
- Gather, analyze, and document business requirements, user stories, and process flows for Customer 360 initiatives.
- Work closely with Data Engineering and Technology teams on Databricks-based data solutions and customer data integration requirements.
- Analyze change requests and assess business, data, and system impacts.
- Perform complex SQL-based data analysis, validation, reconciliation, and troubleshooting.
- Conduct root cause analysis and resolve data quality, mapping, and process-related issues.
- Collaborate with business stakeholders, insurance carriers, lenders, and servicing teams to support customer and policy data initiatives.
- Support Agile delivery, including backlog refinement, sprint planning, UAT, and release validation.
- Create and maintain business documentation, process flows, release notes, and functional specifications.
Required Qualifications
- 8+ years of Business Analyst experience.
- Strong expertise in SQL, data analysis, and data validation.
- Experience working on Customer 360, Customer Data Platform (CDP), Master Data Management (MDM), or enterprise data initiatives.
- Deep understanding of Property & Casualty (P&C) Insurance.
- Experience with Lender-Placed Insurance, Insurance Tracking, Mortgage Servicing, or Policy Administration Systems.
- Strong understanding of data mapping, data lineage, and system integrations.
- Experience working in Agile/Scrum environments.
- Excellent analytical, communication, and stakeholder management skills.
- Bachelor''s degree or higher.
Preferred Skills
- Exposure to Databricks, Data Lakehouse architecture, data warehousing, and cloud-based analytics platforms.
- Knowledge of APIs, ETL processes, and customer data integration frameworks.
- Understanding of US insurance regulations and compliance requirements.
- Experience with Jira, Confluence, Azure DevOps, or similar tools.
Key Skills
Business Analysis | Customer 360 | Databricks | SQL | Data Analysis | P&C Insurance | Lender-Placed Insurance | Insurance Tracking | Mortgage Servicing | Data Mapping | Data Quality | Agile/Scrum | UAT | Stakeholder Management | Customer Data Platforms (CDP) | MDM
- Dice Id: 91139032
- Position Id: 9038377
- Posted 11 hours ago
Company Info
As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.
Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.
With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.
As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.
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