Business Analyst - 95500

Job Title: Business Analyst

Location: Alexandria, VA (onsite)

Clearance Required: Secret Clearance

Full time/ Exempt

Overview
Syneren Technologies is seeking a proactive and detail-oriented Business Analyst with 3+ years of experience to support the modernization and maintenance of legacy Department of War (DoW) applications. This role is central to our team, requiring hands-on involvement in process reengineering, requirements definition for high-volume data applications, software testing, and direct stakeholder engagement within an Agile framework.

Core Responsibilities

Process Reengineering & Modernization:

Lead process-mapping workshops, analyze existing workflows (using methods like value stream mapping), and develop modernization plans for legacy applications. Propose reengineering solutions and quantify their potential ROI.

Requirements & Documentation:

Gather, define, and comprehensively document business and functional requirements. Interpret complex business rules and translate them into actionable user stories while meticulously maintaining the product backlog and all related process artifacts (SOPs, flowcharts, swimlanes).

Knowledge Management & Training:

Manage and organize application-specific SharePoint sites, continuously auditing the Knowledge Management (KM) repository to ensure all documentation, SOPs, and training materials are current and accurate. Provide hands-on user training and develop online help documentation.

Software Testing & UAT:

Actively conduct testing of DoW applications to ensure they are ready for deployment and align with user requirements. Provide direct, hands-on support and guidance to end-users throughout the User Acceptance Testing (UAT) phase.

Agile Facilitation & Stakeholder Engagement:

Serve as the primary liaison between stakeholders, product owners, and development teams. Facilitate Agile ceremonies (sprint planning, stand-ups, retrospectives), manage project risks, and provide Tier 3 support for assigned applications.

Qualifications & Requirements:

Mandatory Certifications: CompTIA Security+ (Meets IAT Level II compliance) and Microsoft Certified: Azure Fundamentals (AZ-900).

Clearance: Active Secret Clearance.

Required Experience: 3+ years working as a Business Analyst in an Agile/Scrum environment.

Highly Desired / Preferred: Advanced degree in Management Information Systems (MIS), Systems Engineering, or a related field. Experience with high-volume data handling applications. Experience with integrating AI features into legacy application architectures. Proven experience in process documentation (SOPs, swim lanes), business rule interpretation, and hands-on software testing. Excellent written and oral communication skills. Proficiency with the SAFe Agile framework and/or SAFe certifications (SSM, SASM).

Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.

Physical Requirements
Prolonged desk/computer work
Occasional movement across office space
Ability to lift up to 15 lbs

Working Conditions
Standard office environment; extended hours may be required during deadlines or implementations.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required.

ADA Compliance: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO-1 Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information.

E-Verify Participation: This employer participates in E-Verify to confirm the eligibility of all newly hired employees to work in the United States .

Equal Opportunity Employer, including disabled and veterans.