ServiceNow Solution Architect

Job#: 3021068

Job Description:

ServiceNow Solution Architect

Charlotte NC

12 months (Hybrid)

$65.00 - 70.24/hr

Position Summary

As a Service Now Solutions Architect, you will be responsible for leading an effort to assess existing vulnerability remediation tools, processes and support capabilities and helping define requirements and architect solutions and implementation plans to translate those capabilities into the ServiceNow Platform.

This resource will require SME level experience with Service Now Vulnerability Response module, and understanding of the Service Now ITSM, ITOM and Service Now KMS modules. Additionally, you will need strong communication skills and play a role in training existing team members on Service Now capabilities.

Education: Bachelor's degree in Computer Science, Information Technology, or related field.

Required Skill

Experience: 7+ years of ServiceNow experience with a focus in the Vulnerability Response module, ITSM, ITOM, and KMS module; Experience in Vulnerability Management / vulnerability remediation / patching.

Certifications: ServiceNow Certified System Administrator (CSA) required; CIS and CAD certifications preferred.

Technical Skills: Strong knowledge of Service Now Vulnerability Response module, JavaScript, Glide API, REST/SOAP integrations, and ServiceNow architecture

Ability to assess existing vulnerability business processes, tools and applications and develop business rules and requirements to design and configure into the relevant Service Now modules.

Quickly understand our current vulnerability application features, business logic and rules for categorizing, assigning and routing vulnerabilities to the appropriate teams and determine best path for integration into Service Now

Assist with evolving our existing governance routines to support ServiceNow business rules and workflow

Translate our existing reporting (Tableau, UI, etc) into standard ServiceNow reporting or functionality for a variety of personas

Assist train our team on ServiceNow Vulnerability Response module, and other platform capabilities

Excellent communication and stakeholder management skills.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.