Senior IT Portfolio Manager - Infrastructure

Hybrid in Chicago, IL, US • Posted 10 hours ago • Updated 10 hours ago
Full Time
Hybrid
$185000/yr
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Job Details

Skills

Summary

The Senior IT Portfolio Manager – Infrastructure is a strategic leadership role responsible for shaping and governing the service, benchmarking and planning continuous improvements across a complex, multi-domain infrastructure organization within enterprise IT. This role sits at the intersection of strategy, planning, execution, and operational excellence—ensuring infrastructure services are scalable, cost-effective, and aligned to business priorities. You will partner closely with IT leadership, functional infrastructure teams, and enterprise stakeholders to drive transparency, accountability, and measurable outcomes. This is an opportunity to influence how infrastructure investments are planned, funded, delivered, measured and optimized across the enterprise.

Duties and Responsibilities

  • Drive the infrastructure service portfolio strategy across Infrastructure Communications, Infrastructure Platforms, and Enterprise Multimedia domains, ensuring alignment with functional teams, enterprise IT and business objectives
  • Lead portfolio-level project and operational resource management, including demand planning, capacity planning, and prioritization across infrastructure teams
  • Manage infrastructure budgeting, forecasting, and financial governance, including OpEx and CapEx oversight
  • Establish and operationalize a cloud-based FinOps capability, partnering with IT, Procurement, and Accounting to drive cost transparency, optimization, and accountability
  • Define, implement, and maintain KPIs and metrics for infrastructure services, projects, and operations; provide executive-level reporting and insights
  • Partner with the IT PMO to align on project intake, delivery governance, roadmap planning, and execution tracking
  • Collaborate with IT Operations and Infrastructure functional teams to support reporting and visibility for incident, problem, change, vulnerability, and service performance management
  • Serve as a key liaison across IT domains including Core IT Applications, IT Support, IT Operations, IT Compliance and Security, Data & AI, and Business Applications
  • Engage with business stakeholders such as Accounting, HR, Marketing, Litigation Support, Records Management, and Docketing to align infrastructure services with business needs
  • Drive continuous improvement in portfolio management processes, tooling, and governance models

Qualifications

Education and/or Experience: 

Required:

  • Bachelor’s Degree
  • A minimum of 8 years of experience in IT infrastructure portfolio, service, financial, and resource management roles
  • Experience owning service strategy, budgeting, KPI development, and executive reporting within an IT infrastructure organization
  • Experience working in internal IT environments as well as external client delivery within a professional services organization or model
  • Demonstrated ability to work across complex, matrixed organizations with multiple technical and business stakeholders
  • Executive reporting and presentation skills

Preferred:

  • Master’s Degree in Computer Science, Business, or Management Information Systems
  • Experience with Infrastructure Platform solutions including Microsoft Azure, AWS, or Google Cloud Platform (Google Cloud Platform), and on-premise data centers, among others
  • Experience with Infrastructure Communications solutions including global networking and connectivity, unified communications and AV collaboration platforms, including including Zoom or Microsoft Teams, among others
  • Experience with Enterprise Multimedia solutions, including production, virtual events, live broadcasts and photography, among others
  • Legal, financial services or professional services experience

Other Skills and Abilities:

The following will also be required of the successful candidate:

  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10529939
  • Position Id: 35130
  • Posted 10 hours ago

Company Info

About Complete Staffing Solutions

We understand that the job search process can be daunting, and we are dedicated to alleviating the stress and uncertainty that often accompanies it. Our approach is centered on a comprehensive understanding of both your skills, qualifications, and aspirations, as well as the specific needs and culture of the companies we collaborate with.

To begin with, we prioritize building strong relationships. By taking the time to listen and understand their career goals, preferences, and personal values, we can better align them with opportunities that resonate with their professional journey. This personalized approach allows us to go beyond a simple match of skills and job requirements; we aim to connect individuals with positions that align with their long-term aspirations and cultural fit.

We take into consideration many factors, from technical skills and experience to soft skills and cultural fit, ensuring that when we present to you to prospective employers you are not just qualified but are also likely to thrive in a new role. This commitment to precision in our matchmaking sets us apart, offering a more nuanced and effective approach to recruitment.

Finally, our dedication extends to providing ongoing support for both you and our clients. We don’t consider our job done once a match is made; instead, we foster relationships that go beyond the hiring process. This commitment to the success and satisfaction of both parties ensures that our candidates not only find a job but also embark on a fulfilling career path, while our partner companies benefit from employees who contribute positively to their organizational goals. In essence, our commitment to finding the perfect job match is a holistic and enduring process that prioritizes the long-term success and satisfaction of both candidates and employers alike.

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