Systems Engineer

• Bachelor's degree in information technology, computer science, information systems, or a related field, or equivalent professional experience.
• Seven to ten years of progressive experience in systems administration, infrastructure engineering, or enterprise technology.
• Experience in analyzing business or technical requirements and translating them into system specifications and infrastructure designs.
• Advanced knowledge of Windows Server, Windows 10/11, Active Directory, Group Policy, DNS, DHCP, file services, and related technologies.
• Strong experience with VMware ESXi, Proxmox, or comparable enterprise virtualization platforms.
• Experience designing and supporting Microsoft 365, Microsoft Azure, Microsoft Entra ID, and hybrid identity environments.
• Experience with Microsoft Intune, Configuration Manager/SCCM, or another enterprise endpoint-management platform.
• Strong knowledge of TCP/IP, routing, switching, VLANs, Wi-Fi, VPNs, firewalls, and network segmentation.
• Experience with enterprise backup, recovery, replication, monitoring, patch management, and endpoint-security systems.
• Experience in planning and leading infrastructure upgrades, migrations, integrations, or system replacements.
• Proficiency with PowerShell scripting and systems-administration automation.
• Ability to evaluate technical options, identify risks, and explain recommendations to both technical and nontechnical audiences.
• Ability to manage infrastructure incidents where decisions may affect production, security, or business continuity.

• Systems-engineering experience in a manufacturing, distribution, or industrial environment.
• Experience working with IT and OT systems in the same operating environment.
• Knowledge of industrial network segmentation, production availability, manufacturing cybersecurity, and secure remote access.
• Familiarity with MES, ERP, SCADA, HMIs, industrial computers, barcode systems, and other plant technology.
• Experience designing highly available infrastructure and disaster-recovery solutions.
• Experience supporting storage systems, clustering, replication, and multi-site environments.
• VMware, Microsoft Azure, Microsoft 365, CompTIA Network+, CompTIA Security+, or comparable certifications.

• Meet with business, IT, cybersecurity, and plant personnel to understand operational needs and translate them into system requirements.
• Analyze existing systems and identify changes needed to improve security, availability, capacity, performance, or supportability.
• Design and document infrastructure solutions involving servers, virtualization, storage, cloud services, identity, networking, backups, and disaster recovery.
• Develop system specifications, architecture diagrams, configuration standards, testing plans, implementation plans, and rollback procedures.
• Evaluate technical alternatives and recommend solutions based on business need, security risk, cost, system compatibility, and long-term support requirements.
• Test and modify infrastructure systems before changes are placed into production.
• Determine the technical approach for assigned infrastructure projects within established IT and security policies.

• Design, configure, and maintain Windows Server environments and related infrastructure services.
• Serve as the technical owner for Active Directory, Group Policy, DNS, DHCP, file services, and other assigned Windows services.
• Design and maintain VMware ESXi and Proxmox virtualization environments, including virtual machines, clusters, storage, replication, and capacity planning.
• Plan and lead server, operating-system, virtualization, storage, and infrastructure upgrades.
• Review system performance, capacity, backup results, security events, and availability trends to identify risks before they interrupt operations.
• Develop and maintain technical standards for server configuration, virtualization, patching, backups, access, monitoring, and recovery.
• Design and test backup, restoration, disaster-recovery, and business-continuity procedures.
• Lead the technical work associated with infrastructure migrations, system replacements, new-location deployments, and company integrations.

• Design and maintain Microsoft 365, Microsoft Azure, Microsoft Entra ID, and hybrid identity services.
• Establish standards for user access, authentication, role-based permissions, multifactor authentication, and conditional access.
• Review access and identity configurations for security, consistency, and business needs.
• Design and maintain endpoint-management solutions using Microsoft Intune, Configuration Manager/SCCM, or similar platforms.
• Develop automation using PowerShell or other appropriate tools to reduce manual administration and improve consistency.
• Evaluate changes to Microsoft cloud services and determine their effect on the client systems and users.

• Analyze network requirements involving TCP/IP, DNS, DHCP, VLANs, routing, switching, Wi-Fi, VPNs, firewalls, and remote access.
• Design or recommend changes to corporate LAN, WAN, wireless, and remote-access environments.
• Establish technical requirements for network segmentation, access controls, monitoring, and secure remote connectivity.
• Review network performance and security data to identify capacity concerns, recurring problems, and potential risks.
• Work with cybersecurity personnel to evaluate vulnerabilities, determine remediation methods, and plan infrastructure security improvements.
• Perform root-cause analysis following significant or recurring infrastructure incidents and develop permanent corrective actions.

IT and OT Infrastructure:

• Serve as the infrastructure engineering resource for systems that connect corporate IT services with manufacturing OT environments.
• Work with the OT Systems Engineer to define ownership, access, security, connectivity, backup, and recovery requirements for shared systems.
• Design infrastructure supporting OT-related servers, virtual machines, storage, identity services, backups, and network connectivity.
• Develop and maintain secure separation between corporate IT and plant-floor OT networks.
• Review proposed infrastructure changes for their effect on production systems and manufacturing operations.
• Coordinate joint IT and OT incident response when an event affects shared infrastructure.
• Ensure changes to production-controlled systems are reviewed and approved by the appropriate OT owner before implementation.

Projects and Technical Decisions:

• Lead infrastructure projects from requirements gathering through design, testing, implementation, and post-implementation review.
• Develop project scope, technical requirements, resource needs, risks, and implementation schedules.
• Evaluate infrastructure products, service providers, and vendor proposals.
• Provide technical recommendations for system purchases, renewals, replacements, and service agreements.
• Make or recommend decisions that affect infrastructure security, availability, capacity, cost, and business continuity.
• Coordinate technical work performed by vendors and confirm that completed work meets the client's standards.
• Maintain current documentation for assigned systems, technical decisions, configurations, dependencies, and recovery procedures.

Advanced Technical Support:

• Serve as the escalation point for infrastructure incidents requiring advanced systems analysis or changes to the underlying environment.
• Determine whether recurring incidents require a configuration change, architecture change, automation, replacement, or additional controls.
• Provide technical direction to Level 1 and Level 2 support personnel.
• Create procedures and troubleshooting documentation that allow routine issues to be resolved without engineering involvement.
• Participate in an on-call escalation rotation for significant infrastructure or business-continuity incidents.

Additional Responsibilities:

• Maintain knowledge of changes affecting assigned infrastructure platforms.
• Follow company requirements related to cybersecurity, change control, documentation, purchasing, and system access.
• Perform other related duties consistent with the position's primary systems-engineering responsibilities.

Work Environment:

• This is an on-site or primarily on-site position supporting corporate and manufacturing operations.
• Work may occasionally be performed in production areas where plant safety requirements apply.
• Occasional after-hours, weekend, maintenance-window, or emergency support is required.
• The position participates in an on-call escalation rotation.
• Limited travel to other company locations may be required.
• The employee may occasionally need to move or connect technology equipment during infrastructure projects. Equipment installation and repair are not primary responsibilities of the position.

Success Measures:

• Infrastructure designs meet documented business, security, and technical requirements.
• Systems remain available, secure, supportable, and adequately sized for business needs.
• Infrastructure changes are properly tested, documented, approved, and completed with limited disruption.
• Recurring incidents are reduced through root-cause analysis and permanent corrective action.
• Backup and recovery procedures are documented, tested, and capable of meeting business recovery requirements.
• IT and OT systems maintain appropriate separation, access controls, and ownership.
• Infrastructure projects are completed within the approved scope, schedule, and budget.
• Technical documentation and support procedures are accurate and current.
• Level 1 and Level 2 support teams can resolve routine issues without unnecessary engineering escalation.

Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $130,000 to $140,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client
Our client is a leading North American distributor of building materials.

About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world.

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