Job DescriptionJob Description:Provides leadership and oversight of credentialing data integrity operations, ensuring reliable data, regulatory compliance, and streamlined processes that support efficient provider onboarding and ongoing performance management.
Principal Accountabilities:Leadership & Oversight- Provide direct oversight of the Credentialing Data Integrity team, including supervision, performance management, and workforce planning
- Establish team goals, monitor performance, and foster a culture of accountability and continuous improvement
- Manage staffing and resource allocation to ensure productivity and quality outcomes
- Develop training strategies and support professional development across Data Integrity roles
Operational Support & Training- Ensure support for system users across credentialing workflows, applications, reporting, and Provider Hub access
- Provide day-to-day operational support and assist users with Service Operations tickets related to:
- Applications
- Privilege requests
- Credentialing workflows
- Reporting
- Provider Hub access
- PDF forms, letters, and document upload issues
- System performance/vendor escalation tickets
- Data discrepancies (e.g. incorrect office addresses, fax and phone)
- Duplicate records
- Deliver end-user training and develop user guides and tools to support adoption and efficiency
- Translate technical system functionality into clear, user-friendly instructions
Data Governance & Integrity- Ensure the accuracy, consistency, and integrity of credentialing data within CredentialStream and across downstream systems (e.g., Epic, web directories)
- Lead data validation, reconciliation, and cleanup initiatives
- Maintain accountability for enterprise credentialing data standards and governance practices
- Resolve complex data discrepancies and serve as escalation point for data-related issues
Operations & Process Optimization- Lead the design, implementation, and optimization of credentialing workflows and data processes
- Identify inefficiencies and implement automation and standardization strategies
- Partner with credentialing teams to improve turnaround times and reduce manual work
- Oversee development and maintenance of forms, templates, and workflows
Systems & Reporting- Oversee department website content (internal and external) related to credentialing resources
- Oversee reporting and analytics to support operations, leadership decision-making, and audit readiness
- Develop dashboards and deliver routine and ad hoc reports on data integrity metrics
- Collaborate with IT, Epic, Revenue Cycle, and related teams to enhance system integration and interoperability
- Support system upgrades, enhancements, and issue resolution in partnership with vendors and IT
Regulatory Compliance & Audit Readiness- Ensure compliance with TJC, CMS, DOH, and NCQA standards
- Support audits by preparing documentation, reports, and credentialing file data
- Develop and maintain policies, procedures, and standard operating documentation
Collaboration & Stakeholder Engagement- Serve as a subject matter expert and primary liaison for credentialing data integrity
- Engage stakeholders across Medical Staff Services, IT, Risk Management, and operational teams
- Support organizational initiatives related to onboarding, credentialing optimization, and data transparency
Additional Responsibilities- Ensure adherence to budgetary guidelines for operational and project-related activities
- Perform other duties as assigned
QualificationsEducation/Experience:- Bachelor's degree in Data Analytics, Healthcare Administration, Computer Science required. Master's Degree Preferred
- 5 years of credentialing database or data management experience required.
- 2-4 years working with credentialing systems (e.g. CredentialStream, MDStaff) and EHRs (e.g., Epic)
- Experience in healthcare credentialing, privileging, or medical staff operations preferred
- 5 years of supervisory experience working in an organization of size and complexity comparable to Atlantic Health preferred.
About UsAt Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Atlantic Health Morristown Medical Center, Morristown, NJ
- Atlantic Health Overlook Medical Center, Summit, NJ
- Atlantic Health Newton Medical Center, Newton, NJ
- Atlantic Health Chilton Medical Center, Pompton Plains, NJ
- Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
- Atlantic Health Goryeb Children's Hospital, Morristown, NJ
- Atlantic Health CentraState Healthcare System, Freehold, NJ
- Atlantic Medical Group
- Atlantic Visiting Nurse
- Atlantic Mobile Health
- Atlantic Rehabilitation
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For."
- Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
- Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.
- Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
- Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
- Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
- Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
- Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
- Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran
About the TeamAtlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.
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