Salesforce Engineer

Salesforce Engineer

Information Services, Rose Hill

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

• Fordham University offers a to its employees, which includes medical, dental, vision, life, and disability insurance.
• We offer tuition remission for employees and their dependents
• A generous employer match towards a 403(b) retirement plan.
• As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
• As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and that include paid time off between Christmas and New year.
• University employees have access to the (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the Director of Digital Engagement, the Salesforce Engineer is responsible for designing, developing and ensuring quality integrity for deliverables in Fordham University s Salesforce ecosystem. This role bridges the gap between custom engineering and rigorous quality assurance, ensuring that all solutions ranging from Apex code to complex Flows and declarative tools are scalable, optimal, and bug-free. The Salesforce Engineer plays a pivotal role in the Digital Engagement team, transforming student and administrative needs into reliable technical realities.

The position may require occasional evening, weekend, or holiday hours.

Essential Functions

• Develops and maintains scalable solutions using Apex, Lightning Web Components (LWC), and advanced Flow orchestration.
• Coordinates with team members to effectively manage and support secure API integrations between Salesforce and other campus systems (e.g., Student Information Systems like Banner/PeopleSoft).
• Maximizes declarative solutions by building robust foundations that allow for sustainable future growth.
• Participates in peer code reviews to ensure alignment with team development standards.
• Provides application support by analyzing, replicating and providing root cause analysis for defects.
• Monitors and manages system performance, ensuring stability and scalability.
• Authors and evolves documentation for all developed functionality to enable cross-training and support.
• Develops and executes comprehensive unit tests on features and bug fixes.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Additional Functions

• Develops and executes comprehensive unit tests on features and bug fixes.
• Authors and maintains thorough test plans, test scripts (Manual, Unit, and Automated), and technical documentation, including data models, automation workflows, and system configurations.
• Builds and maintains a regression testing suite to ensure that tri-annual Salesforce releases and new custom features do not disrupt existing functionality.
• Conducts bulk data testing and governor limit analysis to ensure code performs under the high-load periods typical of a university calendar (e.g., registration).

Required Qualifications: Education and Experience

• Bachelor s degree in Computer Science, Information Systems, or a related field, or in lieu of a degree, a minimum of 5 years of relevant experience.
• Salesforce Certified Platform Developer I or equivalent of a minimum of 2 years of hands-on Salesforce development experience.

Required Qualifications: Knowledge and Skills

• Deep understanding of the Salesforce security model, including roles, profiles, permission sets, and sharing rules.
• Collaborative, team-oriented mindset with a proactive, self-directed work style.
• Strong written and verbal communication skills.
• Ability to anticipate edge cases where a student or advisor might encounter a friction point.
• Ability to multi-task across projects and initiatives assigned and provide accurate and timely progress updates.
• Successful candidates should have a knowledge of and commitment to the goals
• of Jesuit Education.

Preferred Qualifications

• Salesforce Certified Platform Developer II.
• Prior experience in the higher education or nonprofit sector, particularly in roles involving student engagement technology.
• Experience with Education Data Architecture (EDA), Student Success Hub, or Education Cloud.
• Proficiency in QA methodologies and tools (e.g., Selenium, Provar, or Apex Test Classes).
• Proficiency in Data Loader or similar ETL tools for complex data migrations.
• Experience with Salesforce DevOps tools (Github, Bitbucket, etc.).

Minimum Starting Salary: $97,500

Maximum Starting Salary: $121,971

Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

APPLY HERE:

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer Veterans/Disabled and other protected categories