SAP RAR Functional Support Analyst.
Description:
SAP RAR Functional Support Analyst
Job Summary
The SAP RAR Functional Support Analyst will provide post-go-live production support for the subscription billing modernization solution migrating from a legacy platform to SAP. This role will act as the primary support owner for SAP Revenue Accounting and Reporting processes, ensuring accurate revenue contract creation, event processing, allocation, posting, and reconciliation across wholesale, retail, and subscription business scenarios. The analyst will work closely with OTC, GL, ABAP, and BTP support teams to investigate issues, resolve production incidents, and maintain stable revenue accounting operations.
Required Skills
Strong functional experience in SAP RAR
Good understanding of revenue recognition concepts including contract modification, allocation, deferral, and recognition timing
Experience supporting integrated business flows tied to billing and finance
Ability to analyze end-to-end issue impacts across source transactions, SAP processing, and accounting results
Experience with production support, incident handling, root cause analysis, and reconciliation
Ability to work closely with OTC, GL, ABAP, and integration teams
Strong communication and documentation skills
Preferred Skills
Experience in subscription billing or recurring revenue models
Knowledge of ASC 606 and/or IFRS 15
Experience in legacy modernization to SAP
Familiarity with interface-driven SAP landscapes
Experience in hypercare and steady-state support model
Key Responsibilities
Provide functional production support for SAP RAR processes after go-live
Monitor and resolve issues related to inbound revenue accounting events and contract creation
Investigate failures in revenue allocation, postings, contract updates, fulfillment events, and recognition runs
Analyze source transaction impacts across wholesale, retail/trial, and subscription enrollment/renewal flows
Perform functional triage for RAR defects and coordinate fixes with ABAP and BTP teams where interfaces or custom logic are involved
Partner with OTC and GL teams to resolve upstream billing issues and downstream accounting or reconciliation issues
Support month-end and period-end revenue recognition activities
Reconcile source events, billed transactions, and revenue accounting outcomes
Identify configuration, mapping, or master data issues affecting revenue processing
Support testing for bug fixes, transports, enhancements, and production changes
Document issue patterns, root causes, workarounds, and support procedures
Assist business and finance users with incident resolution, transaction analysis, and audit support
Never miss an opportunity! Create an alert based on the job you applied for.