Service Desk Consultant

Nashville, TN, US • Posted 18 hours ago • Updated 18 hours ago

Contract W2

Contract Independent

On-site

$25 - $28/hr

HireTeq

Fitment

Dice Job Match Score™

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Job Details

Skills

Service Desk
Active Directory
VPN
Ticket management

Summary

Top Skills required

Customer Service & Call Handling

Managing up to 30 calls/day
Strong people and communication skills

Active Directory Management

Password resets, account unlocks
Navigating OUs and user attributes

Technical Troubleshooting (Core IT Support)

Network (VPN, Wi-Fi, LTE, internal vs external)
Application and printer troubleshooting

Remote Support Tools & Methods

MSRA, RDP, Teams, WebEx
Providing end-user support remotely

IT Service Management (ServiceNow)

Ticket management and assignment
Handling incident workflows

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90925734
Position Id: 8915374
Posted 18 hours ago

Company Info

About HireTeq

HIRETEQ Solutions Inc is a talent-driven consulting company providing individual consultants, project teams and strategic outsourcing services to clients in a wide range of industries. We leverage our recruiting expertise to deliver high-end consulting for a variety of engagements. Hireteq is a professionally managed leading Project Implementation, Comprehensive Staffing and Recruitment Process Outsourcing (RPO) company. Formed on a strong foundation of ethics and integrity.

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