Program Manager

We are seeking a Program Manager with strong execution and data analytics expertise to design and deliver Tech Operations cost estimation processes, insights, and reporting that inform executive decision-making and are fully integrated into the Technology Investment process to enable a unified Ops and Investment Planning approach with total cost of ownership, supported by a robust change management strategy. S/he will require a unique blend of leadership, execution, and data analytics skills to mature and expand the Tech Ops sizing process and tracking across the enterprise. S/he will bring passion for data-driven decisions, enterprise solutions, and stakeholder engagement to the role.7+ years of experience working as a program manager (or equivalent) in a Technology Business Enablement or data analytics team.Proven track record implementing large, complex processes or programs with multiple partners across technical and non-technical functions Self-starter who can execute effectively with direction, contribute analytical input, and prioritize work in a complex environment.Ability to create clarity and execute plans in ambiguity, and to support and drive change initiatives without direct authority. Experience in high-visibility, high-pressure, strategic transformation programs with demonstrated execution and delivery skills.Strong analytical skills, capable of interpreting data insights to inform product decisions and support data-driven optimization efforts.Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Experience supporting technology and culture change through strong program execution, strategic insights, and technical understanding. Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities Proven track record of launching new processes and the change management required to bring others along Experience working with portfolio-type personas and defining clear roles and responsibilities for new functions Experience working with technology infrastructure, information security, or digital workplace teams a plus Experience with design and coding across one or more platforms and languages a plus.