Business Analyst - Mandate Gathering and documenting, Azure DevOps, SharePoint, MS Office - In person interview - Local to Michigan

Top Skills & Years of Experience:

- 4 + years of proven experience as a business analyst - required

- 2 + years of experience working with grant management systems or government-funded programs - strongly desired

- Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office - required

Clear and concise written and verbal communication is crucial to success and productivity in this role.

• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.

Mandate skills:

Exposure to Complex IT web Applications, within the past 5 years

Experience in gathering and documenting business feedback and incorporating changes into current processes

Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations

Experience working as a liaison between the development team and project manager or business client in a software development project

Experience with Microsoft SharePoint

Experience with Azure DevOps; including creating User Stories and queries

Experience with Federal, State or local grant management systems

Experience developing wireframes, mockups, & prototypes in Figma or comparable design software

Key Responsibilities:

• Stakeholder Engagement & Communication
• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.
• Operational & Technical Liaison
• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.
• Leadership & Team Coordination
• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement-gathering sessions with both business and technical teams.
• Documentation & Knowledge Management
• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well-documented and accessible.